How to recover data from Thecus N2810PLUS NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Thecus N2810PLUS

Thecus N2810PLUS NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from N2810PLUS.

How to recover data from NAS Thecus N2810PLUS

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Thecus also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any known issues or limitations when using NAS Thecus N2810PLUS devices with virtualization platforms such as VMware or Hyper-V?

There are a few known issues and limitations when using Thecus N2810PLUS devices with virtualization platforms like VMware or Hyper-V. Some of these include:

  1. Limited hardware resources: The Thecus N2810PLUS is a low-end NAS device, so it may not have enough processing power, memory, or storage capacity to handle demanding virtualization workloads.
  2. Lack of official support: Thecus does not officially support virtualization platforms like VMware or Hyper-V on the N2810PLUS. This means that you may not be able to get technical assistance or firmware updates specifically tailored for virtualization.
  3. Limited virtualization features: The N2810PLUS may not support advanced virtualization features like live migration, high availability, or fault tolerance. These features are typically available on enterprise-grade NAS devices.
  4. Performance limitations: Due to the limited hardware resources, the performance of virtual machines running on the N2810PLUS may be lower compared to dedicated virtualization servers. This can impact the overall performance and responsiveness of your virtualized environment.
  5. Compatibility issues: There may be compatibility issues between the N2810PLUS and certain virtualization platforms or specific versions of hypervisors. It is recommended to check the compatibility matrix provided by the virtualization platform vendor before attempting to run virtual machines on the N2810PLUS.

It's important to note that these limitations may vary depending on the specific use case and workload requirements. It is always recommended to thoroughly test and evaluate the performance and compatibility of the N2810PLUS with your virtualization platform before deploying it in a production environment.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS N2810PLUS can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Thecus N2810PLUS. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Thecus

How to recover data from a Thecus

N2810PLUS has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • EXT3;
  • EXT4;
  • XFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Thecus N2810PLUS network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N2810PLUS, feel free to leave a comment!
  • Gerard Sargood
    Gerard Sargood 13.09.2023 05:53 #
    Is it possible to recover data from a NAS Thecus N2810PLUS device that has been physically damaged due to a power surge?
    • Hetman Software
      Hetman Software 13.09.2023 06:59 #

      It is possible to recover data from a physically damaged NAS device, but it depends on the extent of the damage. If the power surge has caused damage to the internal components of the NAS, it may be difficult to recover the data. However, if only the power supply or other easily replaceable components are damaged, it may be possible to recover the data by repairing or replacing those components.

      In any case, it is recommended to contact a professional data recovery service that specializes in NAS devices. They will have the necessary expertise and tools to assess the damage and attempt data recovery if possible.

Post comment
User
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • What are the different file access levels available on Thecus N2810PLUS NAS?

    The Thecus N2810PLUS NAS offers the following file access levels:

    1. Administrator: The highest level of access with full control over all settings and files on the NAS.
    2. User: Allows users to access their own files and folders, as well as any shared folders they have been given access to by the administrator.
    3. Group: Users can be assigned to specific groups, and group access levels can be set for shared folders. This allows for easier management of multiple users with similar access requirements.
    4. Public: Shared folders with public access allow anyone on the network to access the files and folders within them.
    5. Guest: A guest account can be enabled, which allows visitors or temporary users to access specific shared folders without requiring a user account.
    6. FTP: The NAS supports FTP (File Transfer Protocol) access, allowing users to access their files remotely using an FTP client.
    7. WebDAV: WebDAV (Web Distributed Authoring and Versioning) allows users to access and edit files stored on the NAS using a web browser or WebDAV client.

    These access levels can be customized and configured by the administrator to meet the specific needs and security requirements of the NAS users.

  • How can I configure and manage file access levels on Thecus N2810PLUS NAS?

    To configure and manage file access levels on Thecus N2810PLUS NAS, you can follow these steps:

    1. Access the NAS web interface by entering the IP address of the NAS into a web browser.
    2. Login to the web interface using your admin credentials.
    3. Once logged in, navigate to the "Access Rights Management" section.
    4. In the "Access Rights Management" section, you will find options to manage user accounts, user groups, and shared folders.
    5. To create a user account, click on "User Account" and then click on "Create" to add a new user. Enter the required details such as username and password.
    6. After creating the user account, you can assign access rights to the user by selecting the shared folders they should have access to and specifying the level of access (read-only, read-write, etc.).
    7. To create a user group, click on "User Group" and then click on "Create" to add a new group. Enter the required details such as group name.
    8. After creating the user group, you can add users to the group by selecting the group and clicking on "Add" to assign users.
    9. To manage shared folders, click on "Shared Folder" and then select the folder you want to configure access levels for.
    10. In the shared folder settings, you can specify access rights for individual users or user groups. You can set permissions such as read-only, read-write, or no access.
    11. Save the changes and the file access levels will be configured and managed according to the settings you have specified.

    Note: The exact steps may vary slightly depending on the firmware version of your Thecus NAS. It is recommended to refer to the user manual or documentation provided by Thecus for detailed instructions specific to your NAS model.

  • What are the security implications and best practices for setting file access levels on Thecus N2810PLUS NAS?

    When setting file access levels on Thecus N2810PLUS NAS, there are several security implications and best practices to consider:

    1. User Authentication: Ensure that strong and unique passwords are set for all user accounts accessing the NAS. Implement two-factor authentication if available.
    2. User Permissions: Grant appropriate file access permissions to users based on their roles and responsibilities. Use the principle of least privilege, giving users only the necessary access rights to perform their tasks.
    3. Group Permissions: Create groups with similar access requirements and assign permissions to the groups instead of individual users. This simplifies management and reduces the risk of misconfigurations.
    4. Regular User Reviews: Periodically review and audit user accounts and their access levels. Remove unnecessary accounts and adjust permissions as needed.
    5. Secure File Sharing: Utilize secure file sharing protocols such as HTTPS or SFTP to encrypt data transmission between the NAS and client devices. Avoid using insecure protocols like FTP.
    6. Firewall and Network Segmentation: Configure appropriate firewall rules to restrict access to the NAS from unauthorized networks or IP addresses. Consider placing the NAS on a separate network segment to isolate it from other devices.
    7. Regular Firmware Updates: Keep the NAS firmware up to date to ensure that security patches and fixes are applied promptly.
    8. Data Encryption: Enable data encryption on the NAS to protect sensitive information stored on the drives. This ensures that even if the physical drives are stolen, the data remains inaccessible without the encryption key.
    9. Backup and Disaster Recovery: Implement regular backups of the NAS data to an offsite location or cloud storage. This protects against data loss due to hardware failures, theft, or other unforeseen events.
    10. Physical Security: Place the NAS in a secure location to prevent unauthorized physical access. Consider using lockable cabinets or rooms with restricted access.
    11. Logging and Monitoring: Enable logging and monitoring features on the NAS to track user activities, detect suspicious behavior, and identify potential security incidents.
    12. Educate Users: Provide training and awareness programs to educate users about best practices for accessing and managing files on the NAS. This includes avoiding suspicious links, practicing good password hygiene, and being cautious while granting file access to others.

    By following these security implications and best practices, you can enhance the security of your Thecus N2810PLUS NAS and protect your data from unauthorized access or breaches.

Hello! This is AI-based Hetman Software virtual assistant, and it will answer any of your questions right away.
Start Chat