How to recover data from Thecus N4350 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Thecus N4350

Thecus N4350 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from N4350.

How to recover data from NAS Thecus N4350

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Thecus also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster?

Yes, there are several recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster. Here are some of the key practices:

  1. Regularly backup your data: Ensure that you have a consistent backup schedule in place to regularly back up your data. This can be done daily, weekly, or based on the frequency of data changes.
  2. Use multiple backup locations: It is advisable to have backups stored in multiple off-site locations. This helps to mitigate the risk of data loss in case one location becomes inaccessible or compromised.
  3. Choose a secure and reliable off-site location: Select a reputable and secure off-site storage provider or location. Ensure that the facility has appropriate security measures in place, such as access controls, surveillance systems, and fire suppression systems.
  4. Encrypt your backups: Encrypting your backup data adds an extra layer of security. Even if the data is compromised, it will be unreadable without the encryption key.
  5. Test your backups: Regularly test the restoration process from your off-site backups to ensure they are working correctly. This will help identify any issues or errors in the backup and recovery process.
  6. Implement a disaster recovery plan: Develop a comprehensive disaster recovery plan that outlines the steps to be taken in case of a disaster. This plan should include the process of restoring data from off-site backups and the roles and responsibilities of the individuals involved.
  7. Consider cloud backup solutions: Cloud-based backup solutions offer convenience, scalability, and redundancy. They automatically store your data in multiple off-site locations, reducing the risk of complete data loss.
  8. Maintain documentation: Keep detailed documentation of your backup procedures, including the location of off-site backups, contact information of the storage provider, encryption keys, and recovery procedures. This documentation will be crucial during a disaster recovery scenario.

By following these recommended practices, you can significantly reduce the risk of complete data loss and ensure that your data is protected and recoverable in the event of a disaster.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS N4350 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Thecus N4350. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Thecus

How to recover data from a Thecus

N4350 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • JBOD;

NAS supports:

  • EXT3;
  • EXT4;
  • XFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Thecus N4350 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N4350, feel free to leave a comment!
  • Hubert Jex-Blake
    Hubert Jex-Blake 13.09.2023 00:42 #
    Can data recovery from a NAS Thecus N4350 device be performed if there are issues with the network router or switch?
    • Hetman Software
      Hetman Software 13.09.2023 00:59 #

      Yes, data recovery from a Thecus N4350 NAS device can be performed even if there are issues with the network router or switch. The NAS device itself stores the data on its internal hard drives, so as long as the drives are functioning properly, the data can be recovered.

      To perform data recovery from a Thecus N4350, you can directly connect the NAS device to a computer using an Ethernet cable. This allows you to access the NAS device and retrieve the data even if there are network connectivity issues.

      However, if the data recovery process requires network access or if the NAS device is configured to use specific network settings, resolving the issues with the network router or switch may be necessary to fully recover the data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS Thecus N4350 that make it suitable for personal cloud storage?

    The Thecus N4350 NAS is suitable for personal cloud storage due to its key features and specifications:

    1. Storage Capacity: The NAS supports up to four hard drives, allowing for a significant amount of storage space. This enables users to store and access a large amount of data in their personal cloud.
    2. RAID Support: The N4350 supports various RAID configurations, including RAID 0, 1, 5, 6, and 10. This ensures data redundancy and protection against drive failures, enhancing the reliability of personal cloud storage.
    3. Gigabit Ethernet: The NAS is equipped with a Gigabit Ethernet port, enabling fast and efficient network connectivity. This ensures smooth data transfer between the NAS and connected devices, improving the overall performance of the personal cloud storage.
    4. Mobile Access: The Thecus N4350 supports mobile access through its mobile apps available for iOS and Android devices. Users can easily access and manage their personal cloud storage from anywhere, using their smartphones or tablets.
    5. Data Backup: The NAS offers various backup options, including scheduled backups, real-time remote replication, and cloud backup. These features provide users with multiple options to secure their data and protect against data loss.
    6. User-Friendly Interface: The N4350 comes with an intuitive web-based interface, making it easy to set up and manage the personal cloud storage. Users can easily configure settings, create user accounts, and manage file access permissions.
    7. Multimedia Streaming: The NAS supports multimedia streaming, allowing users to stream their media files directly to compatible devices such as smart TVs, media players, and gaming consoles. This feature enhances the entertainment capabilities of personal cloud storage.
    8. Energy Efficiency: The N4350 is designed with energy-efficient components, consuming less power during operation. This not only reduces energy costs but also contributes to a greener and more sustainable personal cloud storage solution.

    Overall, the key features and specifications of the Thecus N4350 NAS make it a suitable choice for personal cloud storage, providing ample storage capacity, data protection, mobile access, and multimedia streaming capabilities.

  • How does the NAS Thecus N4350 ensure data security and privacy when used as a personal cloud storage solution?

    The NAS Thecus N4350 provides several features to ensure data security and privacy when used as a personal cloud storage solution:

    1. RAID Protection: The N4350 supports RAID configurations, such as RAID 0, 1, and JBOD, which can provide data redundancy and protect against drive failures. This ensures that even if one drive fails, the data remains accessible and secure.
    2. User Access Control: The N4350 allows you to create multiple user accounts with different levels of access rights. You can assign read/write permissions to specific folders or files, ensuring that only authorized users can access and modify the data.
    3. Data Encryption: The N4350 supports AES 256-bit encryption, which can be enabled to encrypt the data stored on the NAS. This ensures that even if someone gains unauthorized access to the physical drives, the data remains encrypted and unreadable.
    4. Secure Remote Access: The N4350 supports secure remote access protocols such as HTTPS and FTPS, which encrypt the data transmission between the NAS and remote devices. This ensures that data remains secure while accessing it from outside the local network.
    5. Backup and Sync: The N4350 offers various backup and sync options, including scheduled backups, incremental backups, and cloud backup integrations. These features allow you to create additional copies of your data, ensuring its safety in case of accidental deletion, hardware failure, or other unforeseen events.
    6. Antivirus Protection: The N4350 supports antivirus software integration, allowing you to scan the NAS for potential malware or viruses. This helps in preventing any malicious files from being stored or spread through the NAS, ensuring data integrity and security.
    7. Network Security: The N4350 supports various network security features, such as firewall settings, IP blocking, and SSL/TLS certificates. These features help in protecting the NAS from unauthorized access and potential network attacks.

    Overall, the combination of RAID protection, user access control, data encryption, secure remote access, backup options, antivirus protection, and network security features ensures data security and privacy when using the NAS Thecus N4350 as a personal cloud storage solution.

  • Can you provide some insights into the setup process and user experience of using the NAS Thecus N4350 for personal cloud storage?

    The Thecus N4350 is a Network Attached Storage (NAS) device that can be used for personal cloud storage. Here are some insights into the setup process and user experience of using the NAS for this purpose:

    Setup Process:

    • Physical Setup: The NAS comes with all the necessary hardware components. You need to connect it to your network using an Ethernet cable and power it on.
    • Installation: Once the NAS is connected, you can access its web-based interface through a computer on the same network. The setup wizard will guide you through the initial configuration, including setting up the storage, creating user accounts, and configuring network settings.
    • Cloud Setup: The Thecus N4350 supports various cloud services like Dropbox, Amazon S3, and ElephantDrive. To set up personal cloud storage, you would need to configure the NAS to connect to your preferred cloud service, providing the necessary credentials and permissions.

    User Experience:

    • Web Interface: The Thecus N4350 offers an intuitive web-based interface for managing the NAS. From here, you can access all the features, settings, and configurations.
    • File Management: The NAS provides a file explorer-like interface to manage files and folders stored on the device. You can perform basic file operations like copying, moving, renaming, and deleting files.
    • Remote Access: With personal cloud storage configured, you can access your files remotely using any device with an internet connection. The NAS provides secure access through a web portal or mobile apps, allowing you to upload, download, and manage files from anywhere.
    • Data Backup: The Thecus N4350 supports various backup options, including scheduled backups, incremental backups, and replication to external drives or cloud services. This ensures that your data is protected and easily recoverable in case of any issues.
    • Media Streaming: The NAS can also act as a media server, allowing you to stream videos, music, and photos to compatible devices like smart TVs, media players, or mobile devices.

    Overall, the setup process for personal cloud storage using the Thecus N4350 is relatively straightforward, and the user experience is user-friendly, providing easy access and management of your files from anywhere.

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