How to recover data from WD My Book for Mac NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS WD My Book for Mac

WD My Book for Mac NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from My Book for Mac.

How to recover data from NAS WD My Book for Mac

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like WD also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS WD My Book for Mac devices?

Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS WD My Book for Mac devices. Here are a few strategies that can be employed:

  1. Regular backups: Schedule regular backups of your important data stored on the WD My Book for Mac device. This can be done using built-in backup software or third-party backup solutions.
  2. Off-site backups: In addition to on-device backups, it is advisable to create off-site backups of critical data. This can be achieved by using cloud storage services or by manually copying the data to an external hard drive that is stored in a different location.
  3. RAID configuration: If your WD My Book for Mac device supports RAID (Redundant Array of Independent Disks), consider configuring it in a RAID level that provides data redundancy. RAID 1 or RAID 5 are common options that can help protect against data loss in case of drive failures.
  4. Regular firmware updates: Keep the firmware of your WD My Book for Mac device up to date. Firmware updates often include bug fixes and security patches that can help prevent data loss due to software vulnerabilities.
  5. Data recovery services: In case of data loss, consider utilizing professional data recovery services. These services specialize in recovering data from failed or damaged storage devices and can increase the chances of retrieving lost data.

It is important to note that while these strategies can help reduce the risk of data loss, they do not guarantee complete protection. It is always recommended to have multiple layers of data backup and take necessary precautions to ensure the safety of your data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS My Book for Mac can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with WD My Book for Mac. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a WD

How to recover data from a WD

My Book for Mac has 1 HDD slots, and it supports the following array types:

  • None;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The WD My Book for Mac network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS My Book for Mac, feel free to leave a comment!
  • Rupert Kimbro
    Rupert Kimbro 12.09.2023 06:54 #
    Can data recovery from a NAS WD My Book for Mac device be done if the device is experiencing intermittent connectivity issues?
    • Hetman Software
      Hetman Software 12.09.2023 07:00 #

      Yes, data recovery from a NAS WD My Book for Mac device can still be possible even if the device is experiencing intermittent connectivity issues. However, it may make the recovery process more challenging and time-consuming.

      Here are a few steps you can take to attempt data recovery:

      1. Check the physical connections: Ensure that all cables connecting the NAS device to your computer or network are properly connected and not damaged.
      2. Troubleshoot network connectivity: If the intermittent connectivity issues are related to the network, try connecting the NAS device directly to your computer using an Ethernet cable. This can help isolate any network-related problems.
      3. Restart the device: Power off the NAS device, wait for a few minutes, and then power it back on. Sometimes, a simple restart can resolve connectivity issues.
      4. Try a different computer or network: If possible, connect the NAS device to a different computer or network to see if the connectivity issues persist. This can help identify whether the problem lies with the NAS device or the computer/network.
      5. Use data recovery software: If you can establish a stable connection with the NAS device, you can try using data recovery software specifically designed for NAS devices. These tools can help recover data from the NAS drive even if it is experiencing connectivity issues.
      6. Seek professional help: If you are unable to recover the data on your own, it is recommended to contact professional data recovery services. They have specialized tools and expertise to handle complex data recovery scenarios, including from NAS devices with connectivity issues.

      Remember to avoid any further attempts to fix the connectivity issues or recover data if you are unsure about the process. It is always best to consult with professionals to prevent any potential data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and measures implemented by WD My Book for Mac to ensure data security?

    WD My Book for Mac offers several key features and measures to ensure data security:

    1. Password Protection: The drive allows you to set a password to protect your data from unauthorized access. This ensures that only authorized users can access the data stored on the drive.
    2. Hardware Encryption: The drive uses hardware encryption to protect your data. This means that all the data stored on the drive is encrypted using a unique encryption key, making it extremely difficult for anyone to access the data without the key.
    3. Data Backup: The drive comes with built-in backup software that allows you to schedule automatic backups of your important files and folders. This ensures that your data is regularly backed up and protected against any accidental deletion or loss.
    4. RAID Support: Some models of WD My Book for Mac support RAID configurations. RAID (Redundant Array of Independent Disks) allows you to create a redundant storage setup, where data is duplicated across multiple drives. This provides additional protection against drive failures and improves data security.
    5. Drive Lock: The drive has a built-in drive lock feature that allows you to lock the drive with a password. This ensures that even if the drive is physically stolen or lost, the data remains protected and inaccessible to unauthorized users.
    6. Data Recovery Services: WD offers data recovery services for My Book drives. In case of any data loss or drive failure, you can contact WD's data recovery service to attempt to retrieve your lost data.
    7. Compatibility with Time Machine: The drive is compatible with Apple's Time Machine backup software. This allows you to easily set up automatic backups of your Mac using Time Machine, ensuring that your data is always protected.

    Overall, WD My Book for Mac provides multiple layers of data security, including password protection, hardware encryption, backup features, RAID support, and data recovery services, to ensure the safety and integrity of your data.

  • How does WD My Book for Mac protect data from unauthorized access or theft?

    The WD My Book for Mac provides several features to protect data from unauthorized access or theft:

    1. Password Protection: The drive allows you to set up a password to prevent unauthorized access. This ensures that only individuals with the correct password can access the data stored on the drive.
    2. Hardware Encryption: The drive uses hardware encryption technology to encrypt the data stored on it. This means that even if the drive is stolen, the data remains encrypted and inaccessible without the encryption key.
    3. Data Backup and Recovery: The WD My Book for Mac comes with backup software that allows you to schedule automatic backups of your data. In case of theft or data loss, you can restore your data from the backups.
    4. Kensington Security Slot: The drive is equipped with a Kensington security slot that allows you to physically secure the drive using a compatible locking device. This helps prevent theft of the drive itself.
    5. Drive Lock Feature: The drive has a built-in drive lock feature that allows you to lock the drive when it's not in use. This adds an extra layer of protection by preventing unauthorized access even if the drive is connected to a computer.

    These features work together to provide multiple layers of security, ensuring that your data remains protected from unauthorized access or theft.

  • Can you explain the backup and encryption options available on the NAS WD My Book for Mac to safeguard sensitive data?

    The WD My Book for Mac NAS (Network Attached Storage) device offers several backup and encryption options to safeguard sensitive data. Here are the main features:

    1. Time Machine Compatible: The WD My Book for Mac is fully compatible with Apple's Time Machine backup software. You can easily set up automatic backups of your Mac's data to the NAS device, ensuring that your files are regularly backed up and protected.
    2. WD Backup Software: WD provides its own backup software called WD Backup. It allows you to schedule regular backups of your Mac's data to the NAS device. This software offers a simple and user-friendly interface for managing backups.
    3. Password Protection: The My Book for Mac NAS allows you to set up password protection for accessing the device. This ensures that only authorized users can access the data stored on the NAS.
    4. RAID Configurations: The My Book for Mac NAS supports different RAID configurations (such as RAID 0, RAID 1, and JBOD) that provide different levels of data redundancy and protection. RAID 1, for example, mirrors the data across multiple drives, offering redundancy in case of a drive failure.
    5. AES Hardware Encryption: The My Book for Mac NAS supports AES hardware encryption. By enabling encryption, you can secure your data with a password, ensuring that even if someone gains physical access to the NAS device, they won't be able to access the data without the encryption password.
    6. Secure FTP and SSL/TLS: The NAS device also supports secure file transfer protocols like FTPS (FTP over SSL/TLS). This ensures that data transferred to and from the NAS is encrypted, adding an extra layer of security.
    7. Remote Access and Cloud Backup: The My Book for Mac NAS allows you to set up remote access, enabling you to access your data from anywhere using the internet. Additionally, you can integrate the NAS with cloud backup services like Dropbox, Google Drive, or Amazon S3 to create off-site backups of your sensitive data.

    These backup and encryption options provide multiple layers of protection for your sensitive data, ensuring it remains safe and secure on the WD My Book for Mac NAS.

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