How to recover data from WD My Book Pro NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS WD My Book Pro

WD My Book Pro NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from My Book Pro.

How to recover data from NAS WD My Book Pro

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like WD also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular vulnerability assessments and security audits help identify and mitigate potential data loss risks for NAS WD My Book Pro devices?

Regular vulnerability assessments and security audits can help identify and mitigate potential data loss risks for NAS WD My Book Pro devices in the following ways:

  1. Identify vulnerabilities: Vulnerability assessments can help identify any weaknesses or vulnerabilities in the NAS device's firmware, software, or configuration settings. These assessments can uncover potential security flaws that could lead to data loss.
  2. Patch management: Regular security audits can ensure that the NAS device is up to date with the latest firmware and software patches. Patch management is crucial for addressing known vulnerabilities and reducing the risk of data loss.
  3. Access controls: Vulnerability assessments can evaluate the access controls and user permissions implemented on the NAS device. By reviewing and adjusting access controls, organizations can prevent unauthorized access and minimize the risk of data loss due to unauthorized users.
  4. Data encryption: Security audits can assess whether data stored on the NAS device is encrypted. Encryption adds an extra layer of protection, making it harder for unauthorized individuals to access and misuse sensitive data.
  5. Backup and disaster recovery: Regular security audits can ensure that proper backup and disaster recovery mechanisms are in place for the NAS device. This includes regular backups of data stored on the NAS, off-site storage options, and testing the restoration process. Having a robust backup strategy can help mitigate the risk of data loss in case of hardware failure or other incidents.
  6. Network security: Vulnerability assessments can evaluate the network security measures in place for the NAS device. This includes reviewing firewall settings, network segmentation, and intrusion detection systems to prevent unauthorized access and potential data loss.
  7. User awareness and training: Security audits can assess the level of user awareness and training regarding data security practices. By educating users about best practices, such as strong passwords, regular backups, and avoiding suspicious links or downloads, organizations can reduce the risk of data loss due to human error or social engineering attacks.

By regularly conducting vulnerability assessments and security audits, organizations can proactively identify and address potential data loss risks for NAS WD My Book Pro devices, ensuring the security and integrity of their data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS My Book Pro can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with WD My Book Pro. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a WD

How to recover data from a WD

My Book Pro has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The WD My Book Pro network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS My Book Pro, feel free to leave a comment!
  • Tommie Marchment
    Tommie Marchment 12.09.2023 07:56 #
    Can data recovery from a NAS WD My Book Pro device be done if the network interface is not functioning?
    • Hetman Software
      Hetman Software 12.09.2023 08:00 #

      Yes, data recovery from a NAS (Network Attached Storage) device like the WD My Book Pro can still be possible even if the network interface is not functioning.

      Typically, NAS devices have multiple ways to access the data stored on them. Besides the network interface, they often have USB or eSATA ports that allow direct connection to a computer. In such cases, you can connect the NAS device directly to a computer using a USB or eSATA cable, bypassing the network interface.

      Once connected, you can use data recovery software or services to recover the data from the NAS device. The software will scan the device and attempt to retrieve the lost or inaccessible data. However, it's important to note that the success of data recovery depends on the extent of the damage to the NAS device and the condition of the hard drives inside.

      If the network interface is not functioning due to a hardware failure or other issues, it may be necessary to consult a professional data recovery service. They have specialized tools and expertise to handle complex cases and can potentially recover data even in more challenging situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is DLNA and how does it work?

    DLNA stands for Digital Living Network Alliance. It is a set of guidelines and standards that enable the sharing and streaming of media content between different devices within a home network. DLNA allows devices such as smartphones, tablets, computers, smart TVs, and gaming consoles to communicate and share media files like photos, videos, and music.

    DLNA works by establishing a network connection between DLNA-certified devices. The devices must be connected to the same local network, either through Wi-Fi or Ethernet. Once connected, DLNA uses Universal Plug and Play (UPnP) protocols to discover and identify compatible devices on the network.

    When a DLNA-enabled device wants to share or stream media content, it acts as a media server. It makes its media files available for other DLNA devices to access. These devices, acting as media renderers, can then browse and play the shared media content.

    DLNA supports various media formats and codecs, allowing devices to transcode media files if necessary, ensuring compatibility between different devices. It also provides control points, which are applications or devices that can discover and control DLNA devices on the network, allowing users to select and play media files remotely.

    Overall, DLNA simplifies the process of sharing and streaming media content across different devices within a home network, providing a seamless multimedia experience.

  • How does the NAS WD My Book Pro utilize DLNA protocol to enhance media sharing and streaming capabilities?

    The NAS WD My Book Pro utilizes the DLNA (Digital Living Network Alliance) protocol to enhance media sharing and streaming capabilities in the following ways:

    1. Media Server: The NAS acts as a DLNA media server, allowing you to store and organize your media files such as photos, videos, and music. It indexes these files and makes them available to DLNA-certified devices on your network.
    2. Media Streaming: DLNA enables the NAS to stream media content to DLNA-certified devices like smart TVs, game consoles, and media players. You can access and play your media files directly on these devices without the need for additional software or cables.
    3. Cross-Platform Compatibility: DLNA ensures compatibility between different devices and operating systems. The NAS WD My Book Pro supports DLNA standards, allowing you to share and stream media across various platforms, including Windows, macOS, Android, and iOS.
    4. Remote Access: With DLNA, you can access your media files remotely. The NAS can be configured to allow remote access to your media library, enabling you to stream content even when you are away from home. This feature is especially useful for sharing media with friends or accessing your files while traveling.
    5. Media Control: DLNA provides a standardized way to control media playback. You can use a DLNA-certified device as a remote control to browse and select media files stored on the NAS. This allows for a seamless and consistent user experience across different devices.

    Overall, the NAS WD My Book Pro leverages the DLNA protocol to simplify media sharing and streaming by providing a standardized and interoperable solution for accessing and playing media files on various devices within your home network.

  • Can you explain the specific features and benefits of DLNA on the NAS WD My Book Pro, and how it enhances the overall user experience?

    DLNA (Digital Living Network Alliance) is a technology that allows devices on a network to share media files seamlessly. The NAS WD My Book Pro supports DLNA, providing several features and benefits that enhance the overall user experience:

    1. Media streaming: With DLNA, the NAS can act as a media server, allowing users to stream their media files (videos, music, photos) to DLNA-compatible devices such as smart TVs, game consoles, or media players. This eliminates the need for transferring files to individual devices, providing convenient access to media from any compatible device on the network.
    2. Centralized media storage: The NAS serves as a central repository for media files, allowing users to store and organize their entire media library in one place. This makes it easy to manage and access media files from any DLNA-enabled device connected to the network.
    3. Multi-device support: DLNA enables simultaneous streaming to multiple devices. Users can watch a movie on their smart TV while someone else listens to music on a tablet, all streaming from the NAS. This feature enhances the overall user experience by providing flexibility and convenience for multiple users in a household.
    4. Cross-platform compatibility: DLNA is supported by a wide range of devices and operating systems, including Windows, Mac, Android, and iOS. This ensures that users can access their media files from various devices, regardless of the platform they are using.
    5. Automatic media indexing: The NAS WD My Book Pro automatically indexes media files stored on it, making it easier to browse and search for specific content. This saves time and effort in locating desired media files, improving the user experience.
    6. Remote access: Some NAS models, including the WD My Book Pro, offer remote access capabilities. DLNA, combined with remote access features, allows users to stream their media files from anywhere in the world using DLNA-compatible devices. This is particularly useful for accessing media while away from home or sharing content with friends and family.

    Overall, DLNA support on the NAS WD My Book Pro enhances the user experience by providing convenient media streaming, centralized storage, multi-device support, cross-platform compatibility, automatic indexing, and remote access capabilities.

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