RAID Array Recovery Techniques for NAS Digiever DS-165104-RM Pro+ Data

Has your NAS Digiever DS-165104-RM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

RAID Array Recovery Techniques for NAS Digiever DS-165104-RM Pro+ Data

Digiever DS-165104-RM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-165104-RM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

RAID Array Recovery Techniques for NAS Digiever DS-165104-RM Pro+ Data

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of specific data recovery software or services impact the success rate of data retrieval from NAS Digiever DS-165104-RM Pro+ devices?

The success rate of data retrieval from NAS Digiever DS-165104-RM Pro+ devices can be impacted by the use of specific data recovery software or services. However, it is important to note that the success rate primarily depends on the specific circumstances of the data loss and the condition of the device.

Data recovery software or services designed specifically for NAS devices like Digiever can often improve the chances of successful data retrieval. These tools are designed to handle the file systems and storage configurations commonly used in NAS devices, which can increase the effectiveness of the recovery process.

However, it is crucial to choose reputable and reliable data recovery software or services that have experience with NAS devices. Improper or inexperienced use of recovery software can potentially worsen the situation and reduce the chances of successful data retrieval.

Additionally, the success rate may also depend on factors such as the extent of data corruption, physical damage to the device, and the availability of backup copies. In some cases, professional data recovery services may be necessary, especially when dealing with complex or severe data loss situations.

Ultimately, while specific data recovery software or services can positively impact the success rate of data retrieval from NAS Digiever DS-165104-RM Pro+ devices, it is essential to consider the specific circumstances and consult professionals if needed.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-165104-RM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-165104-RM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-165104-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-165104-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-165104-RM Pro+, feel free to leave a comment!
  • Dane Grover
    Dane Grover 23.08.2023 14:47 #
    Is it possible to recover data from a NAS Digiever DS-165104-RM Pro+ device that has been physically damaged by a fall or impact?
    • Hetman Software
      Hetman Software 23.08.2023 15:59 #

      Recovering data from a physically damaged NAS device can be challenging and may require professional assistance. If the device has been physically damaged by a fall or impact, it is possible that the internal components, including the hard drives, may have suffered damage. In such cases, data recovery experts may need to assess the extent of the damage and attempt to repair or replace any faulty components before attempting to recover the data.

      It is important to note that data recovery from physically damaged devices is not always guaranteed, and the success of the recovery depends on the severity of the damage. It is recommended to contact a professional data recovery service provider who specializes in NAS devices to evaluate the situation and provide appropriate guidance.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the RAID technology implemented in the Digiever DS-165104-RM Pro+ NAS system enhance data protection and storage reliability?

    The RAID technology implemented in the Digiever DS-165104-RM Pro+ NAS system enhances data protection and storage reliability in several ways:

    1. Data Redundancy: RAID (Redundant Array of Independent Disks) allows multiple hard drives to be combined into a single logical unit. This redundancy ensures that if one drive fails, the data can still be accessed and reconstructed from the remaining drives in the RAID array.
    2. Fault Tolerance: RAID technology provides fault tolerance by distributing data across multiple drives in the array. This means that even if one or more drives fail, the system can continue to operate without any data loss or downtime.
    3. Increased Performance: RAID can improve read and write performance by allowing data to be distributed across multiple drives. This parallelization of data access can significantly enhance the speed and performance of the NAS system.
    4. Hot-Swappable Drives: The Digiever DS-165104-RM Pro+ NAS system supports hot-swappable drives, which means that failed drives can be replaced without powering down the system. This feature minimizes downtime and allows for seamless drive replacement and data rebuilding.
    5. RAID Levels: The Digiever DS-165104-RM Pro+ NAS system supports multiple RAID levels, such as RAID 0, 1, 5, 6, 10, 50, and 60. Each RAID level offers different levels of data protection, performance, and capacity. Users can choose the most suitable RAID level based on their specific needs.

    Overall, the implementation of RAID technology in the Digiever DS-165104-RM Pro+ NAS system provides data redundancy, fault tolerance, increased performance, and hot-swappable drive support, ensuring enhanced data protection and storage reliability.

  • Can you explain the specific RAID configurations supported by the Digiever DS-165104-RM Pro+ NAS and how they impact performance and fault tolerance?

    The Digiever DS-165104-RM Pro+ NAS supports several RAID configurations, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, and RAID 60. Each RAID configuration has different characteristics in terms of performance and fault tolerance.

    1. RAID 0: This configuration offers high performance and capacity by striping data across multiple drives without any redundancy. However, there is no fault tolerance, meaning that if one drive fails, all data is lost.
    2. RAID 1: It provides data mirroring by duplicating data across two drives. While it offers fault tolerance, the capacity is limited to half of the total drive capacity, and there is no performance improvement.
    3. RAID 5: This configuration stripes data across multiple drives with distributed parity. It offers good performance and fault tolerance, allowing for the failure of one drive without data loss. However, the rebuild time after a drive failure can impact performance.
    4. RAID 6: Similar to RAID 5, but with dual distributed parity. It provides higher fault tolerance by allowing for the failure of two drives without data loss. However, the additional parity calculation can impact write performance.
    5. RAID 10: It combines mirroring and striping. Data is mirrored across pairs of drives, and then the mirrored pairs are striped. It offers excellent performance and fault tolerance, allowing for the failure of one drive in each mirrored pair.
    6. RAID 50: This configuration combines striping and distributed parity across multiple RAID 5 arrays. It provides good performance and fault tolerance, allowing for the failure of one drive in each RAID 5 array.
    7. RAID 60: Similar to RAID 50, but with dual distributed parity across multiple RAID 6 arrays. It provides higher fault tolerance by allowing for the failure of two drives in each RAID 6 array.

    The choice of RAID configuration depends on the specific requirements of the system. RAID configurations with higher fault tolerance (RAID 1, RAID 6, RAID 10, RAID 50, RAID 60) provide better data protection but may have a slight impact on performance due to the overhead of redundancy calculations. RAID configurations with no redundancy (RAID 0) offer the best performance but have no fault tolerance. RAID 5 offers a good balance between performance and fault tolerance.

  • What are the advantages of using a NAS system with RAID capabilities, such as the Digiever DS-165104-RM Pro+, in terms of data accessibility, scalability, and disaster recovery?

    Using a NAS system with RAID capabilities, such as the Digiever DS-165104-RM Pro+, offers several advantages in terms of data accessibility, scalability, and disaster recovery:

    1. Data Accessibility:
    • Redundancy: RAID (Redundant Array of Independent Disks) provides redundancy by storing data across multiple drives. If one drive fails, the data can still be accessed from the remaining drives, ensuring high availability and minimizing downtime.
    • Fault tolerance: RAID systems can provide fault tolerance by implementing different RAID levels, such as RAID 1 (mirroring) or RAID 5 (striping with parity). These levels ensure that even if one or more drives fail, data can still be accessed without interruption.
    • Hot-Swapping: NAS systems with RAID often support hot-swapping, which allows for easy replacement of failed drives without shutting down the system. This further enhances data accessibility by minimizing downtime.
    1. Scalability:
    • Expandable storage: NAS systems with RAID capabilities can accommodate multiple drives, allowing for easy scalability. As data storage requirements grow, additional drives can be added to increase capacity without disrupting existing data or services.
    • RAID Expansion: Some NAS systems support RAID expansion, which enables adding new drives to an existing RAID array to increase storage capacity. This scalability feature ensures that the system can accommodate future data growth without the need to rebuild the entire RAID array.
    1. Disaster Recovery:
    • Data Protection: RAID systems provide data protection against disk failures. In case of a drive failure, the NAS system can rebuild the data using parity information or mirror the data from the remaining drives, ensuring data integrity and minimizing the risk of data loss.
    • Backup and Replication: NAS systems often offer built-in backup and replication features, allowing for easy data replication to another NAS system or off-site location. This ensures that data remains safe and accessible even in the event of a disaster, such as system failure, natural disasters, or theft.

    Overall, using a NAS system with RAID capabilities like the Digiever DS-165104-RM Pro+ provides enhanced data accessibility, scalability, and disaster recovery capabilities, ensuring high availability, data integrity, and protection against data loss.