RAID Array Tips for NAS Digiever DS-16564-RM Pro+ Data Restoration

Has your NAS Digiever DS-16564-RM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

RAID Array Tips for NAS Digiever DS-16564-RM Pro+ Data Restoration

Digiever DS-16564-RM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-16564-RM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

RAID Array Tips for NAS Digiever DS-16564-RM Pro+ Data Restoration

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS Digiever DS-16564-RM Pro+ devices?

Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS Digiever DS-16564-RM Pro+ devices. Here are some strategies that can be implemented:

  1. Regular backups: Implement a regular backup schedule to create copies of your data on a separate storage device or in the cloud. This ensures that even if the NAS device fails or data gets corrupted, you can restore it from the backup.
  2. Offsite backups: It is recommended to keep backups in an offsite location, away from the physical location of the NAS device. This protects against disasters like fire, theft, or natural calamities that can affect the primary device and its backups.
  3. Redundancy and RAID: Utilize RAID (Redundant Array of Independent Disks) technology to create redundancy in the storage system. RAID configurations like RAID 1, RAID 5, or RAID 6 can provide data redundancy and fault tolerance by distributing data across multiple drives.
  4. Snapshot technology: Some NAS devices, including Digiever DS-16564-RM Pro+, offer snapshot technology. Snapshots capture the state of the data at a specific point in time, allowing you to roll back to a previous version if data is lost or corrupted.
  5. Data integrity checks: Regularly perform data integrity checks to ensure that the stored data is not corrupted. This can be done using built-in tools or third-party software that verifies the integrity of the data.
  6. Disaster recovery plan: Develop a comprehensive disaster recovery plan that outlines the steps to be taken in case of data loss or system failure. This plan should include details on how to restore data from backups and the necessary hardware and software requirements.

By implementing these backup and recovery strategies, you can significantly reduce the risks of data loss on NAS Digiever DS-16564-RM Pro+ devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-16564-RM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-16564-RM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-16564-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-16564-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-16564-RM Pro+, feel free to leave a comment!
  • Ashley Cox
    Ashley Cox 23.08.2023 16:41 #
    Can data recovery from a NAS Digiever DS-16564-RM Pro+ device be done if the storage disks are not recognized by the device?
    • Hetman Software
      Hetman Software 23.08.2023 18:00 #

      If the storage disks in a Digiever DS-16564-RM Pro+ NAS device are not recognized, data recovery may still be possible, but it would require professional assistance. Here are a few steps you can take:

      1. Check the connections: Ensure that the storage disks are properly connected to the NAS device. Check for loose cables or connections and make sure everything is securely connected.
      2. Power cycle the NAS: Turn off the NAS device, unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on. Sometimes, a power cycle can help resolve recognition issues.
      3. Check disk health: If possible, remove the storage disks from the NAS device and connect them to a computer directly. Use disk management tools or disk diagnostic software to check the health and status of the disks. If the disks are damaged or corrupted, you may need professional assistance for recovery.
      4. Seek professional help: If the above steps do not resolve the issue, it is recommended to contact a professional data recovery service specialized in NAS devices. They have the expertise and tools to recover data from faulty NAS devices or damaged storage disks.

      It's important to note that attempting DIY data recovery without proper knowledge and tools can lead to further data loss or damage. Therefore, it is advisable to consult with professionals who can assess the situation and provide appropriate solutions.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What network protocols are supported by the NAS Digiever DS-16564-RM Pro+ device?

    The NAS Digiever DS-16564-RM Pro+ device supports the following network protocols:

    1. TCP/IP (Transmission Control Protocol/Internet Protocol)
    2. SMB/CIFS (Server Message Block/Common Internet File System)
    3. NFS (Network File System)
    4. AFP (Apple Filing Protocol)
    5. FTP (File Transfer Protocol)
    6. HTTP (Hypertext Transfer Protocol)
    7. HTTPS (Hypertext Transfer Protocol Secure)
    8. SNMP (Simple Network Management Protocol)
    9. DDNS (Dynamic Domain Name System)
    10. NTP (Network Time Protocol)
    11. DHCP (Dynamic Host Configuration Protocol)
    12. UPnP (Universal Plug and Play)
    13. Bonjour
    14. iSCSI (Internet Small Computer System Interface)
    15. VLAN (Virtual Local Area Network)
    16. IPv6 (Internet Protocol version 6)
    17. SSH (Secure Shell)
    18. SFTP (Secure File Transfer Protocol)
    19. Rsync (Remote Sync)
    20. WebDAV (Web Distributed Authoring and Versioning)

    These protocols enable various network functions and services on the NAS device.

  • How does the NAS Digiever DS-16564-RM Pro+ utilize network protocols to enhance data transfer and access?

    The NAS Digiever DS-16564-RM Pro+ utilizes various network protocols to enhance data transfer and access. Here are some ways it leverages these protocols:

    1. File Transfer Protocol (FTP): The NAS supports FTP, allowing users to transfer files between the NAS and other devices over the network. FTP provides a standardized method for file transfer and can be used for efficient data exchange.
    2. Network File System (NFS): NFS is a distributed file system protocol that allows the NAS to share files with other devices on the network. It enables seamless file access and sharing between different operating systems and platforms.
    3. Server Message Block (SMB): SMB protocol is widely used for file sharing in Windows environments. The NAS supports SMB, allowing Windows-based devices to access and transfer data to and from the NAS using familiar Windows file sharing mechanisms.
    4. Hypertext Transfer Protocol (HTTP): The NAS supports HTTP, which enables web-based file access and management. Users can access their data through a web browser, providing a convenient way to retrieve files remotely without the need for additional software.
    5. Secure Shell (SSH) and Secure FTP (SFTP): These protocols provide secure remote access to the NAS. SSH allows encrypted command-line access, while SFTP enables secure file transfer over SSH. These protocols ensure data confidentiality and integrity during remote operations.
    6. Network protocols like TCP/IP and Ethernet: The NAS utilizes standard network protocols such as TCP/IP and Ethernet for reliable data transfer over the network. These protocols ensure data packets are correctly transmitted and received, enhancing data transfer efficiency.

    By leveraging these network protocols, the NAS Digiever DS-16564-RM Pro+ enhances data transfer and access by providing various options for file sharing, remote access, and web-based management.

  • Are there any specific network protocols that are recommended or commonly used with the NAS Digiever DS-16564-RM Pro+ for optimal performance and security?

    The Digiever DS-16564-RM Pro+ NAS supports various network protocols for optimal performance and security. Some of the recommended and commonly used protocols are:

    1. Network File System (NFS): NFS is a widely used protocol for file sharing between networked devices. It provides good performance and is commonly used in UNIX/Linux environments.
    2. Server Message Block (SMB): SMB is a protocol used for file sharing in Windows environments. It is recommended for seamless integration with Windows-based systems and offers good performance.
    3. File Transfer Protocol (FTP): FTP is a standard protocol for transferring files over a network. It is commonly used for remote access and file sharing.
    4. Secure Shell (SSH): SSH is a cryptographic network protocol that provides secure communication and remote command execution. It is commonly used for secure remote administration and file transfers.
    5. Secure Sockets Layer (SSL) / Transport Layer Security (TLS): SSL/TLS protocols provide encryption and secure communication over the network. They are commonly used for secure web access and file transfers.

    Additionally, the Digiever DS-16564-RM Pro+ NAS may support other protocols such as HTTP, HTTPS, AFP, iSCSI, etc., depending on the specific model and firmware version. It is recommended to consult the product documentation or contact Digiever support for the most up-to-date information on supported protocols and best practices for optimal performance and security.