NAS Digiever DS-16596-RM Pro+ Data Recovery Guide: RAID Array Solutions

Has your NAS Digiever DS-16596-RM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS Digiever DS-16596-RM Pro+ Data Recovery Guide: RAID Array Solutions

Digiever DS-16596-RM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-16596-RM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS Digiever DS-16596-RM Pro+ Data Recovery Guide: RAID Array Solutions

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any specific network security measures to implement for safeguarding NAS Digiever DS-16596-RM Pro+ devices against data loss?

Yes, there are several network security measures that can be implemented to safeguard NAS Digiever DS-16596-RM Pro+ devices against data loss. Here are some important measures to consider:

  1. Use strong passwords: Ensure that strong, unique passwords are set for all user accounts on the NAS device, including the administrator account. Avoid using default or easily guessable passwords.
  2. Enable two-factor authentication (2FA): Implement 2FA to add an extra layer of security to the device. This requires users to provide an additional verification code, usually sent to their mobile device, along with their password to log in.
  3. Regularly update firmware and software: Keep the NAS device's firmware and software up to date to patch any security vulnerabilities. Regularly check for updates and apply them promptly.
  4. Enable firewall and intrusion detection: Activate the built-in firewall on the NAS device to control incoming and outgoing network traffic. Additionally, consider enabling intrusion detection and prevention systems (IDS/IPS) to detect and block any suspicious activities.
  5. Use VLANs or separate subnets: If your network supports it, consider isolating the NAS device on a separate VLAN or subnet. This helps to limit access and prevent unauthorized devices from reaching the NAS.
  6. Implement access controls: Use access control lists (ACLs) or permissions to restrict access to the NAS device. Only allow necessary users or devices to access specific folders or files.
  7. Regularly back up data: Implement a regular backup strategy to ensure that important data stored on the NAS device is regularly backed up to an off-site location. This helps to mitigate the impact of data loss in case of a security incident.
  8. Monitor and log activities: Enable logging and monitoring features on the NAS device to track and analyze user activities and system events. This can help identify any suspicious or unauthorized access attempts.
  9. Encrypt data in transit and at rest: Enable encryption protocols such as SSL/TLS for data transmission over the network. Additionally, consider enabling encryption for data stored on the NAS device to protect it from unauthorized access.
  10. Educate users: Train users on best practices for network security, such as avoiding suspicious email attachments, phishing attempts, and using secure connections when accessing the NAS device remotely.

It is important to note that these measures are general recommendations and may vary depending on the specific requirements and capabilities of the Digiever DS-16596-RM Pro+ device. Always refer to the manufacturer's documentation and security guidelines for the device for more specific recommendations.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-16596-RM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-16596-RM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-16596-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-16596-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-16596-RM Pro+, feel free to leave a comment!
  • Obadiah Worboys
    Obadiah Worboys 23.08.2023 20:56 #
    Can data recovery from a NAS Digiever DS-16596-RM Pro+ device be done if the device is not responding or freezing frequently?
    • Hetman Software
      Hetman Software 23.08.2023 21:01 #

      Yes, data recovery from a non-responsive or frequently freezing NAS Digiever DS-16596-RM Pro+ device can be attempted. However, it is important to note that the success of data recovery depends on the specific cause of the device's unresponsiveness or freezing.

      Here are some steps you can take to attempt data recovery:

      1. Check the network connection: Ensure that the NAS device is properly connected to the network and that there are no issues with the network itself. A faulty network connection can cause the device to freeze or become unresponsive.
      2. Power cycle the device: Try turning off the NAS device, disconnecting it from the power source, and leaving it unplugged for a few minutes. Then, plug it back in and power it on. This can sometimes resolve temporary issues causing freezing or unresponsiveness.
      3. Check for firmware updates: Visit the manufacturer's website and check for any available firmware updates for your specific model. Updating the firmware can fix bugs or compatibility issues that may be causing the device to freeze or become unresponsive.
      4. Contact technical support: If the device continues to freeze or remain unresponsive, it is recommended to contact the manufacturer's technical support for further assistance. They may be able to provide specific troubleshooting steps or suggest professional data recovery services.

      If the above steps do not resolve the issue, it is advisable to consult a professional data recovery service provider. They have specialized tools and expertise to recover data from malfunctioning NAS devices.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the virtualization features offered by the NAS Digiever DS-16596-RM Pro+?

    The Digiever DS-16596-RM Pro+ NAS offers the following virtualization features:

    1. Virtual Machine (VM) Support: It supports running multiple virtual machines on the NAS, allowing you to consolidate multiple physical servers into a single device.
    2. Virtual Disk: You can create virtual disks on the NAS and assign them to specific virtual machines, providing storage resources for the virtualized environment.
    3. Snapshot: The NAS supports taking snapshots of virtual machines, allowing you to capture the entire state of a VM at a specific point in time. This feature is useful for backup, recovery, and testing purposes.
    4. Virtual Network Interface: It provides virtual network interfaces for the virtual machines, allowing them to communicate with each other and the external network.
    5. Virtual Switch: The NAS has a built-in virtual switch that enables virtual machines to communicate with each other and the physical network.
    6. Live Migration: This feature allows you to move running virtual machines from one NAS to another without any interruption. It ensures high availability and flexibility in managing your virtualized environment.
    7. High Availability: The DS-16596-RM Pro+ NAS supports high availability clustering, which ensures continuous operation of virtual machines even if one NAS fails. This feature enhances the reliability and fault tolerance of the virtualized environment.
    8. Centralized Management: The NAS provides a centralized management interface for monitoring and managing the virtual machines. It simplifies the administration and configuration of the virtualized environment.

    These virtualization features make the Digiever DS-16596-RM Pro+ NAS suitable for small to medium-sized businesses or organizations that require virtualization capabilities for their IT infrastructure.

  • How does the virtualization functionality of the NAS Digiever DS-16596-RM Pro+ enhance its capabilities?

    The virtualization functionality of the NAS Digiever DS-16596-RM Pro+ enhances its capabilities in several ways:

    1. Increased flexibility: The virtualization functionality allows the NAS to run multiple virtual machines (VMs) simultaneously, enabling users to consolidate several physical servers into a single device. This flexibility enables better resource utilization and reduces hardware costs.
    2. Improved efficiency: By consolidating multiple servers onto one NAS device, businesses can optimize their IT infrastructure and reduce power consumption, cooling requirements, and physical space. This results in cost savings and a more environmentally friendly setup.
    3. Enhanced data protection: The virtualization functionality enables users to create and manage VM backups, snapshots, and replication, ensuring data protection and quick disaster recovery. In case of hardware failure or data corruption, VMs can be restored easily, minimizing downtime and data loss.
    4. Simplified management: The virtualization functionality provides a centralized management interface, making it easier to deploy, configure, monitor, and maintain multiple VMs. This simplifies IT management tasks and reduces the complexity of managing a large number of physical servers.
    5. Scalability: The NAS Digiever DS-16596-RM Pro+ supports the deployment of additional VMs as the business grows, allowing for easy scalability and adaptation to changing needs. This ensures that the NAS can accommodate increasing workloads and demands without requiring additional physical hardware.

    Overall, the virtualization functionality of the NAS Digiever DS-16596-RM Pro+ enhances its capabilities by providing increased flexibility, efficiency, data protection, simplified management, and scalability.

  • Can you provide examples of how businesses can benefit from the virtualization features of the NAS Digiever DS-16596-RM Pro+?

    Sure! Here are a few examples of how businesses can benefit from the virtualization features of the NAS Digiever DS-16596-RM Pro+:

    1. Server Consolidation: With virtualization, businesses can consolidate multiple physical servers into a single NAS device. This helps in reducing hardware costs, power consumption, and physical space requirements.
    2. Cost Savings: By virtualizing servers, businesses can save on hardware procurement, maintenance, and upgrade costs. They can also benefit from reduced power consumption and cooling requirements, leading to significant cost savings in the long run.
    3. Disaster Recovery: The virtualization features of Digiever DS-16596-RM Pro+ allow businesses to create and manage virtual machines (VMs). These VMs can be easily backed up, replicated, and restored, ensuring quick disaster recovery in case of server failures or data losses.
    4. Scalability and Flexibility: Virtualization enables businesses to scale their IT infrastructure easily. They can add or remove virtual machines as per their requirements, without the need for additional physical hardware. This flexibility allows businesses to adapt to changing needs and optimize resource utilization.
    5. Increased Efficiency: With virtualization, businesses can run multiple operating systems and applications on a single NAS device simultaneously. This improves resource utilization, maximizes server efficiency, and enhances overall system performance.
    6. Simplified Management: The NAS Digiever DS-16596-RM Pro+ offers centralized management tools for virtual machines. This simplifies the administration and monitoring of VMs, making it easier for businesses to manage their virtualized environment efficiently.

    Overall, the virtualization features of the NAS Digiever DS-16596-RM Pro+ provide businesses with cost savings, increased efficiency, scalability, and simplified management, making it a valuable solution for their IT infrastructure needs.