Best Practices for RAID Array Recovery in NAS Digiever DS-8209-SRM Pro+ Systems

Has your NAS Digiever DS-8209-SRM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Best Practices for RAID Array Recovery in NAS Digiever DS-8209-SRM Pro+ Systems

Digiever DS-8209-SRM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-8209-SRM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Best Practices for RAID Array Recovery in NAS Digiever DS-8209-SRM Pro+ Systems

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any data storage capacity limitations that can impact data loss risks for NAS Digiever DS-8209-SRM Pro+ devices?

Yes, there are data storage capacity limitations that can impact data loss risks for NAS Digiever DS-8209-SRM Pro+ devices. The primary limitation is the maximum storage capacity supported by the device. According to the manufacturer's specifications, the DS-8209-SRM Pro+ supports up to 8 hard drives with a maximum storage capacity of 112TB (14TB per drive).

If the storage capacity exceeds the device's maximum limit, there is a risk of data loss as the device may not be able to handle or manage the data effectively. Additionally, exceeding the recommended storage capacity can put a strain on the device's performance and stability, potentially leading to data corruption or loss.

To mitigate data loss risks, it is important to ensure that the storage capacity does not exceed the device's maximum limit. Regular backups and proper data management practices should also be implemented to minimize the impact of any potential data loss incidents.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-8209-SRM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-8209-SRM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8209-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-8209-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8209-SRM Pro+, feel free to leave a comment!
  • Butch Mileham
    Butch Mileham 23.08.2023 21:49 #
    What are the steps involved in data recovery from NAS Digiever DS-8209-SRM Pro+?
    • Hetman Software
      Hetman Software 23.08.2023 23:01 #

      The steps involved in data recovery from a NAS Digiever DS-8209-SRM Pro+ can vary depending on the specific situation and the extent of the data loss. However, here is a general outline of the steps involved in data recovery from a NAS device:

      1. Identify the cause of data loss: Determine the reason behind the data loss, such as accidental deletion, hardware failure, or software corruption. This information will help in planning the recovery process.
      2. Assess the extent of data loss: Evaluate the amount of data that has been lost and determine whether it is a partial or complete loss. This will help in understanding the scope of the recovery process.
      3. Stop using the NAS device: It is crucial to stop using the NAS device immediately after data loss to prevent further damage or overwriting of the lost data. Disconnect the device from the network and power source.
      4. Contact a professional data recovery service: NAS data recovery can be complex, and it is recommended to seek the assistance of a professional data recovery service. They have the expertise, tools, and resources to handle the recovery process effectively.
      5. Ship the NAS device to the recovery service: If the data recovery service requires physical access to the NAS device, securely pack and ship it to their facility. Follow their instructions and ensure the device is properly protected during transit.
      6. Evaluation and diagnosis: The data recovery service will evaluate the NAS device and diagnose the cause of data loss. They will determine if the data can be recovered and provide an estimate of the recovery success rate.
      7. Recovery process: Once the recovery service has assessed the situation and obtained necessary permissions, they will proceed with the recovery process. This may involve repairing any hardware issues, extracting data from the storage media, or using specialized software tools.
      8. Data extraction and restoration: The recovery service will extract the recovered data from the NAS device and restore it to a secure location. They may also provide options for transferring the data to a new storage device or directly to the client's system.
      9. Verification and testing: The recovered data will be verified and tested to ensure its integrity and completeness. The recovery service may also provide a list of recovered files for the client to review.
      10. Return of the NAS device: If the NAS device was shipped to the recovery service, they will securely pack and return it to the client after the data recovery process is complete.

      It is important to note that data recovery success cannot be guaranteed in all cases, especially if there is severe physical damage to the NAS device or if the data has been overwritten. Therefore, it is crucial to have regular backups of important data to minimize the risk of permanent data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • Which operating systems are compatible with the NAS Digiever DS-8209-SRM Pro+?

    The Digiever DS-8209-SRM Pro+ is compatible with the following operating systems:

    1. Windows: It supports Windows 7, Windows 8, Windows 10, Windows Server 2008, Windows Server 2012, and Windows Server 2016.
    2. Mac OS X: It supports Mac OS X 10.12 (Sierra) or later.
    3. Linux: It supports various Linux distributions, including Ubuntu, Fedora, CentOS, and Debian.
    4. Mobile OS: It is compatible with iOS and Android devices through the Digiever Mobile App.

    Please note that compatibility may vary depending on the specific firmware version of the NAS device. It is always recommended to check the official Digiever website or consult the product documentation for the most up-to-date information on compatibility.

  • Can the NAS Digiever DS-8209-SRM Pro+ be used with Windows operating systems?

    Yes, the NAS Digiever DS-8209-SRM Pro+ can be used with Windows operating systems. It is compatible with various Windows versions, including Windows 7, Windows 8, Windows 10, and Windows Server.

  • Are there any specific operating system requirements for the NAS Digiever DS-8209-SRM Pro+?

    Yes, the Digiever DS-8209-SRM Pro+ Network Attached Storage (NAS) system has specific operating system requirements. It is compatible with the following operating systems:

    1. Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 (32-bit and 64-bit versions)
    2. Windows Server 2003, 2008, 2012, 2016, 2019
    3. Mac OS X 10.7 or later
    4. Linux (Kernel 2.6 or later)

    It is important to note that the DS-8209-SRM Pro+ NAS is primarily designed to work with Windows operating systems, but it also supports Mac OS X and Linux.