Pro Tips for Recovering NAS Infortrend EonServ EVi 5016 Data from RAID Arrays

Has your NAS Infortrend EonServ EVi 5016 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Pro Tips for Recovering NAS Infortrend EonServ EVi 5016 Data from RAID Arrays

Infortrend EonServ EVi 5016 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an EonServ EVi 5016. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Pro Tips for Recovering NAS Infortrend EonServ EVi 5016 Data from RAID Arrays

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can implementing user quotas or permissions help prevent accidental data loss on NAS Infortrend EonServ EVi 5016 devices?

Yes, implementing user quotas or permissions can help prevent accidental data loss on NAS Infortrend EonServ EVi 5016 devices. User quotas allow you to set limits on the amount of storage space each user can consume on the NAS device. By setting appropriate quotas, you can prevent users from inadvertently filling up the storage and causing data loss.

Additionally, setting permissions for different users or user groups can help control access to files and folders on the NAS device. By assigning specific permissions, you can ensure that only authorized users have read, write, or delete access to certain data. This helps prevent accidental deletion or modification of critical files, reducing the risk of data loss.

It is important to carefully plan and configure user quotas and permissions based on your organization's requirements and the sensitivity of the data stored on the NAS device. Regular monitoring and auditing of user activities can also help identify any potential issues or unauthorized access attempts.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonServ EVi 5016 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonServ EVi 5016. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonServ EVi 5016 has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend EonServ EVi 5016 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonServ EVi 5016, feel free to leave a comment!
  • Will Garside
    Will Garside 4.09.2023 03:48 #
    Is it possible to recover data from a NAS Infortrend EonServ EVi 5016 device that has undergone a system update or software upgrade?
    • Hetman Software
      Hetman Software 4.09.2023 05:00 #

      Yes, it is possible to recover data from a NAS Infortrend EonServ EVi 5016 device that has undergone a system update or software upgrade. However, it depends on the specific circumstances and the extent of the changes made during the update or upgrade process.

      If the update or upgrade process was performed correctly and did not involve any data loss or corruption, then the data on the NAS should remain intact and accessible after the process is completed. In this case, you should be able to access your data as usual.

      However, if the update or upgrade process resulted in data loss or corruption, data recovery may be required. In such cases, it is recommended to contact a professional data recovery service provider who specializes in NAS devices. They will have the expertise and tools to assess the situation, recover the data, and restore it to a usable state.

      It is important to note that attempting to recover data on your own or using inexperienced data recovery methods may further damage the data or make it more difficult to recover. Therefore, it is best to seek professional assistance in such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Infortrend EonServ EVi 5016 that make it suitable for use as central storage?

    The key features and capabilities of the NAS Infortrend EonServ EVi 5016 that make it suitable for use as central storage are:

    1. High Storage Capacity: The EonServ EVi 5016 offers a high storage capacity, supporting up to 16 hard drives, allowing for significant data storage.
    2. Scalability: The NAS is highly scalable, allowing for easy expansion of storage capacity as per the organization's requirements. It supports both SAS and SATA drives, providing flexibility in choosing the right storage media.
    3. High Performance: The EonServ EVi 5016 is designed to deliver high performance with its powerful hardware components, including a multi-core processor and ample memory. It ensures efficient data processing and quick access to stored data.
    4. Data Protection: The NAS provides various data protection features, including RAID levels (0, 1, 5, 6, 10, 50, 60) and hot-swappable drive support. These features ensure data redundancy and minimize the risk of data loss in case of drive failures.
    5. Advanced Data Management: The EonServ EVi 5016 offers advanced data management capabilities, such as data deduplication, compression, and thin provisioning. These features optimize storage utilization and improve overall efficiency.
    6. High Availability: The NAS is built with redundant components, including power supplies and cooling fans, ensuring high availability and minimizing the risk of system downtime.
    7. Flexible Connectivity: The EonServ EVi 5016 supports various connectivity options, including Ethernet, Fibre Channel, and iSCSI, enabling seamless integration into existing network infrastructures.
    8. Easy Management: The NAS comes with a user-friendly management interface, allowing administrators to easily configure and monitor the storage system. It also supports remote management, enabling centralized control and monitoring from anywhere.
    9. Data Backup and Disaster Recovery: The EonServ EVi 5016 offers comprehensive backup and disaster recovery options, including remote replication, snapshot, and cloud backup integration. These features help in protecting critical data and ensuring business continuity.
    10. Compatibility and Integration: The NAS is compatible with popular operating systems and supports integration with various applications and services, making it suitable for use in diverse IT environments.

    Overall, the NAS Infortrend EonServ EVi 5016 provides a robust and feature-rich solution for central storage, offering high capacity, performance, data protection, and management capabilities.

  • How does the NAS Infortrend EonServ EVi 5016 enhance data management and accessibility in a centralized storage environment?

    The NAS Infortrend EonServ EVi 5016 enhances data management and accessibility in a centralized storage environment in several ways:

    1. Scalability: The EonServ EVi 5016 offers high scalability, allowing organizations to expand their storage capacity as their data needs grow. It supports up to 16 drive bays and can be easily expanded by adding additional expansion enclosures, providing flexibility and future-proofing.
    2. High Availability: The EonServ EVi 5016 is designed for high availability, ensuring that data is accessible at all times. It supports redundant power supplies, fans, and controllers, minimizing the risk of downtime due to hardware failures. It also offers RAID protection, allowing for data redundancy and protection against drive failures.
    3. Data Protection: The EonServ EVi 5016 includes advanced data protection features such as snapshot and replication. Snapshots allow for point-in-time copies of data, providing a quick and efficient way to recover from accidental deletions or data corruption. Replication enables data to be replicated to another EonServ system, ensuring data availability and disaster recovery.
    4. Centralized Management: The EonServ EVi 5016 comes with a centralized management software that allows administrators to easily configure, monitor, and manage the storage system. This simplifies the management process and provides a unified view of the entire storage infrastructure.
    5. Multi-Protocol Support: The EonServ EVi 5016 supports multiple protocols such as NFS, SMB, iSCSI, and FTP, enabling seamless integration into existing IT environments. This allows for easy file sharing and collaboration across different operating systems and platforms.
    6. Data Accessibility: The EonServ EVi 5016 provides fast and reliable access to data through features like SSD caching and support for high-speed connectivity options such as 10GbE and 16Gb/s Fibre Channel. This ensures that users can access their data quickly and efficiently, improving productivity and reducing latency.

    Overall, the NAS Infortrend EonServ EVi 5016 enhances data management and accessibility in a centralized storage environment by providing scalability, high availability, data protection, centralized management, multi-protocol support, and fast data accessibility.

  • Can you provide examples of industries or use cases where the NAS Infortrend EonServ EVi 5016 has been successfully deployed as central storage, and the benefits it has brought to those organizations?

    The NAS Infortrend EonServ EVi 5016 has been successfully deployed in various industries as central storage, bringing several benefits to organizations. Here are a few examples:

    1. Media and Entertainment: The EVi 5016 is widely used in the media and entertainment industry for storing and managing large amounts of digital content. It provides high-performance storage capabilities, ensuring smooth playback and editing of high-resolution videos. The benefits include faster content rendering, improved collaboration among teams, and efficient media asset management.
    2. Healthcare: In the healthcare sector, the EVi 5016 serves as a reliable storage solution for medical imaging and patient data. It offers secure data storage, easy accessibility, and seamless integration with medical imaging systems. The benefits include accelerated diagnosis, streamlined data sharing among healthcare professionals, and enhanced patient care.
    3. Education: Educational institutions, such as universities and research centers, utilize the EVi 5016 for central storage of research data, academic resources, and multimedia content. The system's scalability allows for the storage of vast amounts of data, and its high availability ensures uninterrupted access. It brings benefits like improved data organization, simplified data retrieval, and enhanced collaboration among researchers.
    4. Manufacturing: The EVi 5016 is deployed in manufacturing industries for central storage of critical data, including CAD files, product design data, and manufacturing processes. It offers high-speed data transfer, data protection features, and compatibility with various manufacturing applications. The benefits include accelerated product development cycles, improved data security, and efficient collaboration between design and production teams.
    5. Financial Services: Financial institutions rely on the EVi 5016 for central storage of transactional data, customer information, and regulatory compliance. The system's data protection features, such as RAID and snapshot technology, ensure data integrity and availability. The benefits include enhanced data security, improved data analysis capabilities, and simplified compliance with industry regulations.

    In all these industries, the NAS Infortrend EonServ EVi 5016 brings benefits like high performance, scalability, data protection, and seamless integration, ultimately improving efficiency, productivity, and data management for organizations.