Data Recovery Software for NAS Infortrend EonStor DS 1024B Data: How to Choose the Best

Has your NAS Infortrend EonStor DS 1024B suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Data Recovery Software for NAS Infortrend EonStor DS 1024B Data: How to Choose the Best
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Infortrend EonStor DS 1024B NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an EonStor DS 1024B. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Data Recovery Software for NAS Infortrend EonStor DS 1024B Data: How to Choose the Best

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any recommended steps to take after detecting or suspecting data loss on a NAS Infortrend EonStor DS 1024B device?

If you suspect or detect data loss on a NAS Infortrend EonStor DS 1024B device, here are some recommended steps to take:

  1. Stop all write operations: As soon as you notice data loss, it is crucial to stop any write operations on the NAS device. This will prevent further overwriting of the lost data and increase the chances of recovery.
  2. Identify the cause: Determine the cause of the data loss. It could be due to hardware failure, software corruption, accidental deletion, or other factors. Understanding the cause will help in choosing the appropriate recovery method.
  3. Contact technical support: Reach out to the technical support team of Infortrend or the vendor from whom you purchased the NAS device. They can provide guidance and assistance based on their expertise and knowledge of the specific device.
  4. Backup and restore: Check if you have a recent backup of the lost data. If you do, restore the data from the backup to the NAS device. This is the simplest and most efficient way to recover lost data.
  5. Use data recovery software: If you do not have a backup or if the backup is outdated, you can try using data recovery software. There are various data recovery tools available in the market that can scan the NAS device and attempt to recover the lost data. Remember to use the software on a separate computer and not directly on the NAS device to avoid overwriting any data.
  6. Consult professional data recovery services: If the above steps do not yield satisfactory results or if the data is critical and valuable, it is recommended to consult professional data recovery services. These services have specialized tools and expertise to recover data from various storage devices, including NAS devices. They can perform advanced recovery techniques to maximize the chances of successful data retrieval.

Remember, data recovery is not always guaranteed, especially if the data has been overwritten or the storage media is severely damaged. Therefore, it is crucial to regularly back up your data to prevent or minimize data loss incidents.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonStor DS 1024B can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonStor DS 1024B. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor DS 1024B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard

  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend EonStor DS 1024B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor DS 1024B, feel free to leave a comment!
    Reply
  • Angus Chase
    Angus Chase 3.09.2023 23:39 #
    What are the steps involved in data recovery from NAS Infortrend EonStor DS 1024B?
    Reply
    • Hetman Software
      Hetman Software 4.09.2023 00:00 #

      The steps involved in data recovery from a NAS Infortrend EonStor DS 1024B may vary depending on the specific situation and the severity of the data loss. However, here is a general outline of the steps involved in data recovery from a NAS:

      1. Assess the situation: Determine the cause of the data loss, whether it is due to hardware failure, accidental deletion, or any other reason. This will help in planning the recovery process.
      2. Ensure physical stability: If the NAS device has suffered from physical damage, it is important to ensure that it is stable and not at risk of further damage. If necessary, consult a professional for hardware repair or replacement.
      3. Identify the recovery method: Depending on the situation, there are different recovery methods that can be used, such as using software recovery tools, RAID recovery, or seeking professional data recovery services. Choose the most appropriate method based on the specific circumstances.
      4. Backup and image the drives: Before attempting any recovery process, it is crucial to create a backup or image of the NAS drives. This ensures that the original data is preserved and can be restored if anything goes wrong during the recovery process.
      5. Perform data recovery: Depending on the chosen method, follow the appropriate steps to recover the data. This may involve using specialized software tools, rebuilding RAID arrays, or seeking professional assistance.
      6. Verify the recovered data: Once the data recovery process is complete, verify that the recovered data is intact and usable. This can be done by checking file integrity, opening files, and ensuring that the recovered data matches the original data.
      7. Restore the recovered data: If the recovered data is verified to be correct, it can be restored to the NAS device or transferred to a new storage location.
      8. Implement preventive measures: After data recovery, it is important to implement preventive measures to avoid future data loss. This may include regular backups, implementing redundancy measures, or improving system security.

      Note: It is recommended to consult with a professional data recovery specialist or the manufacturer's support team for specific guidance and assistance in recovering data from a NAS Infortrend EonStor DS 1024B, as the process can be complex and delicate.

      Reply
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key configuration settings for the Infortrend EonStor DS 1024B NAS system?

    The key configuration settings for the Infortrend EonStor DS 1024B NAS system may include:

    1. RAID Configuration: Configure the RAID level and stripe size to optimize data redundancy and performance.
    2. Network Configuration: Set up network settings such as IP address, subnet mask, gateway, and DNS server.
    3. File System Configuration: Choose the appropriate file system for your needs, such as ext4, NTFS, or ZFS.
    4. Access Control: Define user accounts, groups, and access permissions to control who can access and modify files.
    5. Network Services: Enable or disable network services like FTP, NFS, SMB/CIFS, and iSCSI based on your requirements.
    6. Snapshot and Backup: Configure snapshot schedules and backup schedules to protect your data.
    7. Storage Pool Configuration: Create storage pools and allocate disk space to optimize storage capacity and performance.
    8. iSCSI Configuration: Set up iSCSI targets and initiators for block-level storage access.
    9. System Monitoring: Configure email notifications and SNMP traps to receive alerts for system events and errors.
    10. Power Management: Configure power-saving settings, such as disk spin-down and system sleep mode, to conserve energy.

    It is important to note that the specific configuration settings may vary depending on the firmware version and specific requirements of the NAS system. It is recommended to refer to the product documentation or consult with the manufacturer for detailed configuration instructions.

  • How can I optimize the performance of the Infortrend EonStor DS 1024B NAS through its settings?

    To optimize the performance of the Infortrend EonStor DS 1024B NAS, you can consider the following settings:

    1. RAID Configuration: Choose the appropriate RAID level based on your requirements for performance, capacity, and data redundancy. RAID 10 or RAID 5 configurations generally offer good performance.
    2. Disk Configuration: Ensure that the disks are properly configured and aligned for optimal performance. Use high-performance SAS or SSD drives if possible.
    3. Network Configuration: Connect the NAS to your network using high-speed Ethernet connections, such as 10GbE or higher. Ensure that the network switches and cables support the desired speed.
    4. Jumbo Frames: Enable jumbo frames on both the NAS and the network switches if supported. This can improve data transfer efficiency by reducing the overhead of Ethernet frames.
    5. Link Aggregation: If your NAS supports link aggregation (e.g., LACP or EtherChannel), configure it to combine multiple network interfaces for increased bandwidth and redundancy.
    6. Cache Settings: Configure the NAS cache settings to optimize performance. Increase the cache size if possible, but be aware of the potential data loss risk during power outages.
    7. File System Optimization: Choose the appropriate file system for your workload. Infortrend EonStor DS 1024B supports various file systems like ZFS, NTFS, and EXT4. Research and select the one that suits your specific needs.
    8. Firmware Updates: Keep the NAS firmware up to date to benefit from performance improvements and bug fixes provided by the manufacturer.
    9. Monitoring and Maintenance: Regularly monitor the NAS performance using built-in tools or third-party monitoring software. Perform routine maintenance tasks like disk health checks, firmware updates, and regular backups to ensure optimal performance.
    10. Consult the Documentation: Infortrend provides detailed documentation and user guides for the EonStor DS 1024B NAS. Refer to these resources for specific settings and recommendations to optimize performance.

    Note: It's always recommended to consult the manufacturer's documentation or seek professional assistance for specific configuration details based on your unique requirements and environment.

  • What security settings should be considered when setting up the Infortrend EonStor DS 1024B NAS to protect data and prevent unauthorized access?

    When setting up the Infortrend EonStor DS 1024B NAS to protect data and prevent unauthorized access, the following security settings should be considered:

    1. User Authentication: Implement strong user authentication methods such as complex passwords or two-factor authentication to ensure only authorized users can access the NAS.
    2. Access Control: Configure access control lists (ACLs) to restrict access to specific users or groups. Only grant necessary permissions to users based on their roles and responsibilities.
    3. Encryption: Enable data encryption to protect sensitive information stored on the NAS. This ensures that even if unauthorized access occurs, the data will be unreadable without the encryption key.
    4. Firewall: Set up a firewall to filter incoming and outgoing network traffic. This helps prevent unauthorized access attempts and protects against potential threats.
    5. Network Segmentation: Consider segregating the NAS on a separate network segment or VLAN to isolate it from other devices and limit potential attack vectors.
    6. Regular Firmware Updates: Keep the NAS firmware up to date with the latest security patches and updates to address any known vulnerabilities.
    7. Backup and Disaster Recovery: Implement regular backups of the NAS data and store them in a separate location or on a different system. This ensures data availability in case of data loss or unauthorized access.
    8. Intrusion Detection and Prevention: Enable intrusion detection and prevention systems to monitor network traffic and identify any suspicious activities or attempts to gain unauthorized access.
    9. Secure Remote Access: If remote access is required, use secure protocols such as VPN (Virtual Private Network) to establish a secure and encrypted connection to the NAS.
    10. Audit Logs and Monitoring: Enable logging and monitoring features on the NAS to track user activities, detect any unauthorized access attempts, and identify potential security incidents.

    It is also recommended to consult the Infortrend EonStor DS 1024B NAS documentation and seek advice from the manufacturer or a security professional for specific security recommendations and best practices.
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