How to recover data from LaCie 1big Dock SSD Pro (STHW2000800 / STHW4000800) NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS LaCie 1big Dock SSD Pro (STHW2000800 / STHW4000800)

LaCie 1big Dock SSD Pro (STHW2000800 / STHW4000800) NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from 1big Dock SSD Pro (STHW2000800 / STHW4000800).

How to recover data from NAS LaCie 1big Dock SSD Pro (STHW2000800 / STHW4000800)

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like LaCie also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can the NAS LaCie 1big Dock SSD Pro (STHW2000800 / STHW4000800) device's CPU or processing power affect data transfer and potential loss?

The CPU or processing power of the NAS LaCie 1big Dock SSD Pro can have an impact on data transfer speeds and potential data loss in the following ways:

  1. Data Transfer Speed: The CPU plays a crucial role in processing and managing data transfers. A more powerful CPU can handle data more efficiently, resulting in faster transfer speeds. If the CPU is underpowered or overwhelmed, it may struggle to keep up with high-speed data transfers, leading to slower transfer rates.
  2. RAID Performance: The NAS LaCie 1big Dock SSD Pro supports RAID configurations for data redundancy and performance. The CPU's processing power can affect the performance of RAID setups, especially when rebuilding or synchronizing data across multiple drives. A faster CPU can handle the complex calculations involved in RAID operations more quickly, minimizing the time required for data synchronization and reducing the risk of data loss during the process.
  3. Data Integrity and Error Correction: The CPU is responsible for error correction and ensuring data integrity during transfers. A more powerful CPU can perform error detection and correction more efficiently, reducing the chances of data corruption or loss during transfers. Inadequate processing power may result in errors going undetected or uncorrected, potentially leading to data loss or corruption.
  4. Network and File System Processing: The CPU also handles network protocols and file system operations. A faster CPU can process network requests and file system operations more quickly, allowing for smoother data transfers and reducing the likelihood of data loss due to network bottlenecks or file system errors.

In summary, the CPU or processing power of the NAS LaCie 1big Dock SSD Pro can affect data transfer speeds, RAID performance, data integrity, and error correction capabilities. A more powerful CPU can improve these aspects, reducing the risk of data loss and ensuring smoother data transfers.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS 1big Dock SSD Pro (STHW2000800 / STHW4000800) can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with LaCie 1big Dock SSD Pro (STHW2000800 / STHW4000800). The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a LaCie

How to recover data from a LaCie

1big Dock SSD Pro (STHW2000800 / STHW4000800) has 1 HDD slots, and it supports the following array types:

  • None;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The LaCie 1big Dock SSD Pro (STHW2000800 / STHW4000800) network-attached storage keeps LaCie NAS OS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS 1big Dock SSD Pro (STHW2000800 / STHW4000800), feel free to leave a comment!
  • Increase Bampfylde
    Increase Bampfylde 22.08.2023 19:40 #
    Are there any specific backup software recommended for data recovery from NAS LaCie 1big Dock SSD Pro (STHW2000800 / STHW4000800) devices?
    • Hetman Software
      Hetman Software 22.08.2023 19:59 #

      LaCie 1big Dock SSD Pro devices are compatible with various backup software options available in the market. Some popular backup software that can be used for data recovery from NAS devices, including LaCie 1big Dock SSD Pro, are:

      1. Acronis True Image: Acronis True Image is a comprehensive backup solution that offers features like full image backups, file and folder backups, and cloud storage integration. It supports NAS devices, including LaCie 1big Dock SSD Pro.
      2. EaseUS Todo Backup: EaseUS Todo Backup is a user-friendly backup software that provides both file-level and image-level backups. It supports NAS devices and offers features like scheduled backups and incremental backups.
      3. NovaBACKUP: NovaBACKUP is a backup software that supports NAS devices and offers features like full image backups, file-level backups, and disaster recovery options.
      4. Synology DiskStation Manager: Synology DiskStation Manager is an operating system used in Synology NAS devices. It has built-in backup and recovery features that can be used for data recovery from LaCie 1big Dock SSD Pro.

      It's important to note that while these software options are generally compatible with NAS devices, it's recommended to check the specifications and compatibility requirements of the specific backup software before making a selection.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How do you connect different devices to the NAS LaCie 1big Dock SSD Pro for data transfer?

    To connect different devices to the LaCie 1big Dock SSD Pro for data transfer, follow these steps:

    1. Identify the available ports on the LaCie 1big Dock SSD Pro. It typically includes Thunderbolt 3, USB 3.1, DisplayPort, and SD card slots.
    2. Determine the type of connection required for your device. For example, if you want to connect a laptop, check if it has a Thunderbolt 3 or USB-C port.
    3. Use the appropriate cable to connect your device to the corresponding port on the LaCie 1big Dock SSD Pro. For example, if your laptop has a Thunderbolt 3 port, use a Thunderbolt 3 cable to connect it to the Thunderbolt 3 port on the dock.
    4. Ensure that the LaCie 1big Dock SSD Pro is powered on and connected to a power source.
    5. Once the devices are physically connected, the LaCie 1big Dock SSD Pro should be recognized by your computer or other devices. The operating system should detect the dock as an external storage device.
    6. You can now transfer data between your devices and the LaCie 1big Dock SSD Pro. Simply drag and drop files or use the appropriate software to manage the data transfer.

    Note: Make sure you have the necessary drivers or software installed on your devices, especially for Thunderbolt 3 connections, to ensure proper functionality and data transfer speeds.

  • What are the advantages of using the NAS LaCie 1big Dock SSD Pro for copying data from multiple devices?

    Using the NAS LaCie 1big Dock SSD Pro for copying data from multiple devices offers several advantages:

    1. High-speed data transfer: The NAS LaCie 1big Dock SSD Pro utilizes Thunderbolt 3 technology, which provides incredibly fast data transfer speeds. This allows for quick and efficient copying of data from multiple devices simultaneously.
    2. Large storage capacity: The 1big Dock SSD Pro offers a large storage capacity, typically ranging from 2TB to 8TB. This ample storage space enables you to copy and store a significant amount of data from multiple devices without worrying about running out of space.
    3. Versatility and compatibility: The NAS LaCie 1big Dock SSD Pro is compatible with both Mac and Windows operating systems, making it suitable for copying data from various devices regardless of the platform. It also supports multiple connectivity options, including Thunderbolt 3, USB 3.0, and DisplayPort, allowing for seamless integration with different devices.
    4. Docking capabilities: In addition to its storage capabilities, the 1big Dock SSD Pro serves as a docking station. It provides a range of ports, such as USB-A, USB-C, DisplayPort, and SD/CF card slots, allowing you to connect and copy data from various devices, including laptops, smartphones, cameras, and more.
    5. Backup and data protection: The NAS LaCie 1big Dock SSD Pro offers built-in backup and data protection features. It includes RAID functionality, which allows you to configure data redundancy and protect your files against drive failures. This ensures that your data remains safe and accessible even if a drive malfunctions.
    6. Simplified workflow: With its high-speed data transfer, large storage capacity, and docking capabilities, the 1big Dock SSD Pro simplifies the process of copying data from multiple devices. It eliminates the need for multiple external drives or adapters, streamlining your workflow and saving time.

    Overall, the NAS LaCie 1big Dock SSD Pro provides a reliable and efficient solution for copying data from multiple devices, offering high-speed transfers, ample storage capacity, compatibility, data protection, and a convenient docking station.

  • Can the NAS LaCie 1big Dock SSD Pro handle data transfer from both Mac and Windows devices?

    Yes, the NAS LaCie 1big Dock SSD Pro can handle data transfer from both Mac and Windows devices. It is compatible with both operating systems and supports various file systems such as exFAT, NTFS, and HFS+. This allows for seamless data transfer and accessibility across different platforms.

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