How to recover data from Promise Vess 1730i NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Promise Vess 1730i

Promise Vess 1730i NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Vess 1730i.

How to recover data from NAS Promise Vess 1730i

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Promise also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can implementing user quotas or permissions help prevent accidental data loss on NAS Promise Vess 1730i devices?

Yes, implementing user quotas and permissions can help prevent accidental data loss on NAS Promise Vess 1730i devices. User quotas allow administrators to set limits on the amount of storage space that each user or group can consume on the NAS device. This helps prevent users from unintentionally filling up the storage and potentially causing data loss.

Permissions, on the other hand, allow administrators to control access to files and folders on the NAS device. By setting appropriate permissions, administrators can restrict users from making changes or deleting critical files and folders, reducing the chances of accidental data loss.

By combining user quotas and permissions, administrators can ensure that users have limited storage capacity and restricted access to prevent accidental data loss on the NAS device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Vess 1730i can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Promise Vess 1730i. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Promise

How to recover data from a Promise

Vess 1730i has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 1E;
  • RAID 3;
  • RAID 5;
  • RAID 6;
  • RAID 30;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Promise Vess 1730i network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Vess 1730i, feel free to leave a comment!
  • Levi McNair-Wilson
    Levi McNair-Wilson 7.09.2023 23:53 #
    Is it possible to recover data from a NAS Promise Vess 1730i device that has undergone a firmware update?
    • Hetman Software
      Hetman Software 7.09.2023 23:59 #

      It is possible to recover data from a NAS Promise Vess 1730i device that has undergone a firmware update, but it depends on the specific circumstances and the extent of the update.

      If the firmware update was successful and did not cause any data corruption or loss, then the data should still be accessible on the device after the update. In this case, you should be able to access and recover the data as you normally would.

      However, if the firmware update caused data corruption or loss, recovering the data may be more challenging. In such cases, you may need to use specialized data recovery software or consult with a professional data recovery service. They can assist in recovering the data from the device, even if it has been affected by the firmware update.

      It is always recommended to have a backup of important data before performing any firmware updates or other system changes to avoid potential data loss.

Post comment
User
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • How does the NAS Promise Vess 1730i integrate with Wi-Fi standards for seamless operation?

    The NAS Promise Vess 1730i is a storage solution and does not directly integrate with Wi-Fi standards for seamless operation.

    However, the NAS can be connected to a Wi-Fi network indirectly through a Wi-Fi router or access point. The NAS typically has Ethernet ports that can be connected to the router using an Ethernet cable. This allows the NAS to be accessible over the Wi-Fi network by devices connected to the same network.

    Once connected to the Wi-Fi network, users can access the NAS and its stored data using Wi-Fi-enabled devices such as laptops, smartphones, or tablets. This enables seamless operation as users can access and manage their data wirelessly without the need for direct physical connections.

    It's important to note that the Wi-Fi performance and speed will depend on the capabilities of the Wi-Fi router or access point, as well as the network conditions and distance between the NAS and the Wi-Fi device.

  • What are the key features and capabilities of the NAS Promise Vess 1730i when connected to a Wi-Fi network?

    The NAS Promise Vess 1730i is primarily designed to be connected to a wired network rather than a Wi-Fi network. However, if you want to connect it to a Wi-Fi network, you would need to use an external Wi-Fi adapter or bridge device.

    When connected to a Wi-Fi network, the key features and capabilities of the NAS Promise Vess 1730i would remain the same as when connected to a wired network. These include:

    1. Storage Capacity: The Vess 1730i offers high storage capacity with support for up to 16 hard drives, allowing you to store a large amount of data.
    2. RAID Support: It supports various RAID configurations (RAID 0, 1, 5, 6, 10, 50, and 60) for data protection and redundancy. This ensures that your data remains safe even in the event of a hard drive failure.
    3. High Performance: The Vess 1730i is designed to deliver high performance with support for multiple simultaneous users and data-intensive applications. It utilizes advanced technologies like SAS and SSD caching to optimize performance.
    4. Scalability: It offers scalability options, allowing you to expand the storage capacity as your needs grow. You can add additional hard drives or expand with external storage enclosures.
    5. Data Protection and Backup: The Vess 1730i provides various data protection features like snapshot, remote replication, and backup solutions to ensure the safety and availability of your data.
    6. Network Connectivity: When connected to a Wi-Fi network, the Vess 1730i can still provide network connectivity to devices connected to the same network. However, the Wi-Fi connection may introduce latency or slower data transfer speeds compared to a wired connection.

    It's important to note that for optimal performance and reliability, it is recommended to connect the NAS Promise Vess 1730i to a wired network using Ethernet cables.

  • Can the NAS Promise Vess 1730i support multiple Wi-Fi standards simultaneously, and what are the potential benefits of such integration?

    No, the NAS Promise Vess 1730i is a storage device and does not have built-in Wi-Fi capabilities. It is designed to provide high-performance storage for data-intensive applications and is typically connected to a network using wired Ethernet connections.

    However, if you want to add Wi-Fi functionality to your network, you can connect a separate wireless access point or router to the NAS device. This would allow multiple Wi-Fi standards to be supported simultaneously, depending on the capabilities of the access point or router.

    The potential benefits of integrating Wi-Fi into a network with a NAS device include:

    1. Wireless mobility: Users can connect their devices to the network and access the NAS storage without being physically tethered to a wired connection. This provides flexibility and convenience in accessing and transferring data.
    2. Increased accessibility: Wi-Fi allows for easy connectivity across multiple devices such as laptops, smartphones, and tablets. Users can access the NAS storage from any Wi-Fi enabled device within the network range.
    3. Scalability: Wi-Fi networks can be easily expanded by adding more access points to cover larger areas or accommodate more devices. This allows for future growth and flexibility in the network infrastructure.
    4. Remote access: With Wi-Fi, users can remotely access the NAS storage from outside the local network. This enables access to files and data from anywhere, as long as there is an internet connection.
    5. Reduced cabling: Wi-Fi eliminates the need for extensive cabling infrastructure, making it easier to set up and maintain the network. This can be particularly beneficial in environments where running cables is impractical or costly.

    It's important to note that the NAS device itself does not directly support Wi-Fi standards, but rather relies on the integration of a separate wireless access point or router to enable Wi-Fi connectivity.

Hello! This is AI-based Hetman Software virtual assistant, and it will answer any of your questions right away.
Start Chat