Recovering Data from NAS QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E RAID Controller Failure: Causes and Recovery

RAID controller failure on ⭐ NAS can lead to data loss. Here’s how to recover your files.

Recovering Data from NAS QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E RAID Controller Failure: Causes and Recovery

QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-253A / TS-253B / TS-253D / TS-253E.

Recovering Data from NAS QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E RAID Controller Failure: Causes and Recovery

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended best practices for securely storing usernames and passwords on NAS QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E devices?

Yes, there are several best practices for securely storing usernames and passwords on QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E devices:

  1. Enable strong password policies: Set a minimum password length, require a combination of upper and lowercase letters, numbers, and special characters. Avoid using common or easily guessable passwords.
  2. Use two-factor authentication (2FA): Enable 2FA on your QNAP device to add an extra layer of security. This will require users to provide a second form of verification, such as a code generated by a mobile app, in addition to their username and password.
  3. Regularly update firmware: Keep your NAS device's firmware up to date to ensure you have the latest security patches and fixes.
  4. Limit access privileges: Grant access privileges only to necessary users and restrict access to sensitive data. Regularly review and update user permissions to ensure they align with current requirements.
  5. Disable default accounts: Disable any default accounts that are not needed, as they can be easy targets for attackers.
  6. Enable account lockout policies: Implement account lockout policies to prevent brute force attacks. For example, after a certain number of unsuccessful login attempts, temporarily lock the account or introduce a time delay before further login attempts are allowed.
  7. Use secure protocols: When accessing your QNAP device remotely, use secure protocols such as HTTPS or VPN to encrypt the communication between the device and the client.
  8. Regularly backup data: Implement a regular backup strategy to ensure you have a copy of your data in case of any security incidents or hardware failures.
  9. Educate users: Train users on the importance of strong passwords, avoiding phishing attempts, and other best practices for maintaining security.
  10. Enable security features: QNAP devices offer various security features such as IP blocking, network access protection, and antivirus scanning. Enable and configure these features to enhance the security of your device.

Remember, security is a continuous process, so it's important to regularly review and update your security practices to stay protected.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-253A / TS-253B / TS-253D / TS-253E can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-253A / TS-253B / TS-253D / TS-253E has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E network-attached storage keeps QTS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-253A / TS-253B / TS-253D / TS-253E, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E facilitate centralized photo management?

    The NAS QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E facilitates centralized photo management through its various features and applications. Here are some ways it enables centralized photo management:

    1. Photo Station: The NAS comes with the Photo Station application, which allows you to create a centralized photo library. You can easily upload, organize, and share your photos with others. It provides features like album creation, tagging, and searching for efficient photo management.
    2. Mobile Apps: QNAP offers mobile apps like Qphoto and Qfile that allow you to access and manage your photos from your smartphone or tablet. You can upload, browse, and share photos on the go, ensuring your centralized photo library is accessible from anywhere.
    3. Auto Photo Backup: The NAS supports automatic photo backup from various devices. By configuring the NAS to automatically back up your photos from smartphones, cameras, or other devices, you can ensure that all your photos are securely stored in one centralized location.
    4. Facial Recognition: QNAP NAS models like TS-253D and TS-253E support facial recognition. This feature allows you to automatically categorize and tag photos based on the people in them. It simplifies the process of organizing and searching for photos based on individuals.
    5. AI-based Features: Some QNAP NAS models, like the TS-253D, also offer AI-based photo management features. These include AI album creation, object recognition, and scene detection. The NAS can automatically analyze and categorize your photos based on their content, making it easier to find specific types of photos.
    6. Third-Party Integrations: QNAP NAS supports integration with popular photo management applications like Google Photos and Adobe Lightroom. This allows you to sync or backup your photos to these platforms while still maintaining a centralized library on your NAS.

    Overall, the QNAP Turbo Station NAS models provide a range of features and applications that simplify the process of centralized photo management. They offer convenient access, organization, and backup options, along with advanced features like facial recognition and AI-based categorization.

  • What are the key features and capabilities of the QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E that make it suitable for handling large photo collections?

    The QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E offers several key features and capabilities that make it suitable for handling large photo collections:

    1. High-performance processor: These models are powered by Intel processors, such as the TS-253A with an Intel Celeron N3150 quad-core 1.6GHz processor or the TS-253D with an Intel Celeron J4125 quad-core 2.0GHz processor. These processors provide ample processing power to handle large photo collections efficiently.
    2. Expandable memory: The Turbo Station models come with expandable memory slots, allowing you to increase the RAM capacity as per your requirements. This enables smooth operation and faster access to your photo collection.
    3. High-speed data transfer: The Turbo Station supports high-speed data transfer protocols like USB 3.0, Gigabit Ethernet, and HDMI output. This ensures quick and seamless transfer of photos from external devices, fast network connectivity, and the ability to connect to high-resolution displays for photo viewing.
    4. RAID support: These models support various RAID configurations, including RAID 0, 1, JBOD, and more. RAID provides data redundancy and protection against hard drive failures, ensuring the safety and integrity of your photo collection.
    5. Photo management applications: QNAP provides a range of photo management applications, such as Qphoto and Photo Station, which allow you to organize, browse, and share your photos easily. These applications offer features like facial recognition, tagging, and automatic categorization, making it convenient to manage large photo collections.
    6. Scalability: The Turbo Station models come with multiple drive bays, allowing you to install additional hard drives as your photo collection grows. This scalability ensures that you have ample storage space for your expanding collection.
    7. Remote access and sharing: QNAP's Turbo Station models provide remote access capabilities, allowing you to access and manage your photo collection from anywhere using mobile apps or web browsers. You can also easily share your photos with others by generating shareable links or creating private albums.
    8. Backup and synchronization: The Turbo Station supports various backup and synchronization options, including QNAP's proprietary software like Hybrid Backup Sync. This enables you to create backups of your photo collection to external devices or cloud storage services, ensuring data protection and redundancy.

    Overall, the QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E offers a powerful hardware configuration, advanced photo management applications, scalability, and data protection features that make it ideal for handling and managing large photo collections.

  • How does the NAS QNAP Turbo Station TS-253A / TS-253B / TS-253D / TS-253E ensure data security and backup for centralized photo management?

    The NAS QNAP Turbo Station models (TS-253A, TS-253B, TS-253D, TS-253E) provide several features to ensure data security and backup for centralized photo management. Some of these features include:

    1. RAID Support: These NAS models support various RAID configurations, including RAID 0, 1, JBOD, and more. RAID helps protect against data loss by distributing data across multiple hard drives and providing redundancy.
    2. Snapshot Protection: QNAP NAS devices offer snapshot technology, which allows you to take point-in-time snapshots of your data. This feature enables quick recovery in case of accidental deletion or modification of photos.
    3. Data Encryption: The NAS supports AES 256-bit encryption, which ensures that your data is securely stored and protected from unauthorized access. Encryption can be applied to shared folders, volumes, or even the entire NAS.
    4. Backup Solutions: QNAP provides various backup solutions to ensure data redundancy. These include QNAP's proprietary backup software, Hybrid Backup Sync, which supports scheduled backups to external devices, remote servers, or cloud storage services like Amazon S3, Microsoft Azure, and more.
    5. RTRR (Real-Time Remote Replication): This feature allows you to replicate data in real-time to a remote QNAP NAS or an FTP server for offsite backup. It ensures that your photos are continuously backed up and protected from local disasters.
    6. Snapshot Replica: This feature allows you to replicate snapshots to a remote NAS, providing an additional layer of data protection and disaster recovery.
    7. Antivirus Protection: QNAP NAS devices come with built-in antivirus software that helps to detect and remove malware, ensuring that your data remains safe and free from malicious threats.
    8. User Access Control: QNAP NAS provides comprehensive user access control, allowing you to set permissions and restrictions for different users or groups. This ensures that only authorized individuals can access and modify your photo collection.

    By combining these features, the NAS QNAP Turbo Station models offer robust data security and backup capabilities for centralized photo management, protecting your valuable memories from loss or unauthorized access.

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