How to recover data from QNAP Turbo Station TS-869 Pro / TS-869L NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-869 Pro / TS-869L

QNAP Turbo Station TS-869 Pro / TS-869L NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-869 Pro / TS-869L.

How to recover data from NAS QNAP Turbo Station TS-869 Pro / TS-869L

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific data compression or deduplication techniques impact the performance and data integrity on NAS QNAP Turbo Station TS-869 Pro / TS-869L devices?

Yes, the use of specific data compression or deduplication techniques can impact the performance and data integrity on NAS QNAP Turbo Station TS-869 Pro / TS-869L devices.

Data compression techniques aim to reduce the size of data, which can save storage space but may also introduce some performance overhead. When data is compressed, the NAS device needs to perform additional processing to compress and decompress the data, which can increase the CPU and memory usage. This additional processing can impact the overall performance of the NAS device, especially during high data transfer or access operations.

Similarly, deduplication techniques aim to eliminate duplicate data blocks, which can also save storage space. However, deduplication requires extensive scanning and comparison of data blocks, which can increase the processing and memory requirements. This can impact the performance of the NAS device, particularly during deduplication operations or when accessing deduplicated data.

Furthermore, using compression or deduplication techniques can introduce risks to data integrity. Any issues or errors in the compression or deduplication algorithms can potentially corrupt or lose data. Therefore, it is important to carefully evaluate and test these techniques before enabling them on NAS devices to ensure data integrity is maintained.

Overall, while compression and deduplication can provide storage space savings, they should be implemented with caution, considering the potential impact on performance and data integrity. It is recommended to thoroughly test and monitor the performance and data integrity when using these techniques on NAS QNAP Turbo Station TS-869 Pro / TS-869L devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-869 Pro / TS-869L can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-869 Pro / TS-869L. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-869 Pro / TS-869L has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-869 Pro / TS-869L network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-869 Pro / TS-869L, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is iSCSI and how does it work in the context of network storage?

    iSCSI stands for Internet Small Computer System Interface. It is a protocol that allows the transmission of SCSI (Small Computer System Interface) commands over IP networks, enabling the use of IP networks for storage area networks (SANs).

    In the context of network storage, iSCSI works by encapsulating SCSI commands within IP packets, allowing storage devices to be accessed over an IP network. It allows for the creation of virtual SCSI devices, known as iSCSI targets, which can be accessed by iSCSI initiators (client devices) over the network.

    Here's a simplified overview of how iSCSI works:

    1. iSCSI Target Setup: The storage device or server that provides the storage resources configures one or more iSCSI targets. These targets represent the storage volumes or logical units that can be accessed over the network.
    2. iSCSI Initiator Configuration: The client device that needs to access the storage resources configures an iSCSI initiator. This software or hardware component is responsible for establishing a connection with the iSCSI target.
    3. Network Connection: The iSCSI initiator establishes a TCP/IP connection with the iSCSI target over the IP network. This connection can be either direct or routed through switches and routers.
    4. Login and Authentication: The iSCSI initiator sends a login request to the iSCSI target, which includes authentication credentials. The target verifies the credentials and grants access if they are valid.
    5. SCSI Commands: Once the connection is established, the iSCSI initiator can send SCSI commands (such as read, write, or inquiry) to the iSCSI target. These commands are encapsulated within IP packets and transmitted over the network.
    6. Data Transfer: The iSCSI target receives the SCSI commands, processes them, and performs the requested operations on the storage resources. If data needs to be transferred, it is sent back to the iSCSI initiator over the TCP/IP connection.
    7. Connection Termination: When the storage access is no longer needed, the iSCSI initiator can send a logout request to terminate the connection with the iSCSI target.

    Overall, iSCSI provides a flexible and cost-effective solution for accessing storage resources over IP networks, allowing organizations to leverage their existing network infrastructure for storage purposes.

  • Can you explain the benefits and drawbacks of using iSCSI as a storage protocol?

    Sure! iSCSI, or Internet Small Computer System Interface, is a storage protocol that allows the transmission of SCSI commands over IP networks. Here are the benefits and drawbacks of using iSCSI as a storage protocol:

    Benefits:

    1. Cost-effective: iSCSI utilizes existing Ethernet infrastructure, eliminating the need for dedicated storage networks. This makes it a more affordable option compared to Fibre Channel (FC) or other dedicated storage protocols.
    2. Flexibility: iSCSI enables storage consolidation and centralized management, allowing multiple servers to access shared storage resources. It offers flexibility in terms of storage capacity and scalability.
    3. Compatibility: iSCSI is compatible with various operating systems and can be used with both block-level and file-level storage. It supports a wide range of applications and can be easily integrated into existing IT environments.
    4. Remote access: iSCSI allows remote access to storage resources over IP networks. This is particularly beneficial for organizations with distributed or remote offices, as it enables centralized storage management and data backup.

    Drawbacks:

    1. Network dependency: Since iSCSI relies on IP networks, it is susceptible to network congestion, latency, and bandwidth limitations. This can impact storage performance, especially in high-demand environments.
    2. Security concerns: Although iSCSI supports authentication and data encryption, there are potential security risks associated with transmitting storage traffic over IP networks. Organizations need to implement appropriate security measures to protect sensitive data.
    3. Performance limitations: While iSCSI can provide adequate performance for most applications, it may not match the performance levels of dedicated storage protocols like Fibre Channel. This can be a consideration for organizations with high-performance requirements.
    4. Complexity: Implementing and managing iSCSI storage networks can be more complex compared to traditional storage solutions. It requires expertise in networking, storage, and IP protocols. Organizations may need to invest in additional training or resources to effectively deploy and maintain iSCSI infrastructure.

    Overall, iSCSI offers a cost-effective and flexible storage solution with the ability to leverage existing network infrastructure. However, it is important to consider the potential drawbacks and evaluate the specific requirements of your organization before adopting iSCSI as a storage protocol.

  • Does the NAS QNAP Turbo Station TS-869 Pro / TS-869L support iSCSI, and if so, what are the key features and capabilities related to this protocol?

    Yes, the QNAP Turbo Station TS-869 Pro / TS-869L does support iSCSI. Here are the key features and capabilities related to iSCSI on these NAS models:

    1. iSCSI Target: The NAS can act as an iSCSI target, allowing you to create virtual disks on the NAS and present them as iSCSI LUNs to other devices on the network.
    2. LUN Masking and Mapping: You can control access to iSCSI LUNs by setting up LUN masking and mapping. This allows you to specify which initiators (devices) can access which LUNs.
    3. Thin Provisioning: The NAS supports thin provisioning for iSCSI LUNs. This means that you can allocate more storage capacity to an iSCSI LUN than what is physically available on the NAS. The actual capacity is only consumed as data is written to the LUN.
    4. MPIO and MC/S: The NAS supports MPIO (Multipath Input/Output) and MC/S (Multiple Connections per Session) for iSCSI. MPIO allows for multiple physical connections between the NAS and the iSCSI initiators, providing increased performance and redundancy. MC/S allows multiple connections to a single iSCSI session, further enhancing performance.
    5. iSCSI LUN Backup and Snapshot: The NAS supports backup and snapshot features for iSCSI LUNs. You can schedule regular backups of iSCSI LUNs to external storage devices or remote servers. Additionally, you can take snapshots of iSCSI LUNs to capture their state at a specific point in time.
    6. iSCSI Thin Provisioning Reclamation: If you have thin provisioned iSCSI LUNs, the NAS can reclaim unused space from these LUNs when data is deleted or moved. This helps optimize storage utilization.
    7. iSCSI Security: The NAS supports CHAP authentication for iSCSI, providing an additional layer of security for iSCSI connections.

    These are some of the key features and capabilities related to iSCSI on the QNAP Turbo Station TS-869 Pro / TS-869L.

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