Data Recovery After Formatting a NAS QNAP Turbo Station TS-869 Pro / TS-869L RAID Array: Steps to Recovery

Has your NAS QNAP Turbo Station TS-869 Pro / TS-869L suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Data Recovery After Formatting a NAS QNAP Turbo Station TS-869 Pro / TS-869L RAID Array: Steps to Recovery

QNAP Turbo Station TS-869 Pro / TS-869L NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an Turbo Station TS-869 Pro / TS-869L. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Data Recovery After Formatting a NAS QNAP Turbo Station TS-869 Pro / TS-869L RAID Array: Steps to Recovery

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like QNAP often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of specific data compression or deduplication techniques impact the performance and data integrity on NAS QNAP Turbo Station TS-869 Pro / TS-869L devices?

Yes, the use of specific data compression or deduplication techniques can impact the performance and data integrity on NAS QNAP Turbo Station TS-869 Pro / TS-869L devices.

Data compression techniques aim to reduce the size of data, which can save storage space but may also introduce some performance overhead. When data is compressed, the NAS device needs to perform additional processing to compress and decompress the data, which can increase the CPU and memory usage. This additional processing can impact the overall performance of the NAS device, especially during high data transfer or access operations.

Similarly, deduplication techniques aim to eliminate duplicate data blocks, which can also save storage space. However, deduplication requires extensive scanning and comparison of data blocks, which can increase the processing and memory requirements. This can impact the performance of the NAS device, particularly during deduplication operations or when accessing deduplicated data.

Furthermore, using compression or deduplication techniques can introduce risks to data integrity. Any issues or errors in the compression or deduplication algorithms can potentially corrupt or lose data. Therefore, it is important to carefully evaluate and test these techniques before enabling them on NAS devices to ensure data integrity is maintained.

Overall, while compression and deduplication can provide storage space savings, they should be implemented with caution, considering the potential impact on performance and data integrity. It is recommended to thoroughly test and monitor the performance and data integrity when using these techniques on NAS QNAP Turbo Station TS-869 Pro / TS-869L devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS Turbo Station TS-869 Pro / TS-869L can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-869 Pro / TS-869L. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-869 Pro / TS-869L has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The QNAP Turbo Station TS-869 Pro / TS-869L network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-869 Pro / TS-869L, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is iSCSI and how does it work in the context of network storage?

    iSCSI stands for Internet Small Computer System Interface. It is a protocol that allows the transmission of SCSI (Small Computer System Interface) commands over IP networks, enabling the use of IP networks for storage area networks (SANs).

    In the context of network storage, iSCSI works by encapsulating SCSI commands within IP packets, allowing storage devices to be accessed over an IP network. It allows for the creation of virtual SCSI devices, known as iSCSI targets, which can be accessed by iSCSI initiators (client devices) over the network.

    Here's a simplified overview of how iSCSI works:

    1. iSCSI Target Setup: The storage device or server that provides the storage resources configures one or more iSCSI targets. These targets represent the storage volumes or logical units that can be accessed over the network.
    2. iSCSI Initiator Configuration: The client device that needs to access the storage resources configures an iSCSI initiator. This software or hardware component is responsible for establishing a connection with the iSCSI target.
    3. Network Connection: The iSCSI initiator establishes a TCP/IP connection with the iSCSI target over the IP network. This connection can be either direct or routed through switches and routers.
    4. Login and Authentication: The iSCSI initiator sends a login request to the iSCSI target, which includes authentication credentials. The target verifies the credentials and grants access if they are valid.
    5. SCSI Commands: Once the connection is established, the iSCSI initiator can send SCSI commands (such as read, write, or inquiry) to the iSCSI target. These commands are encapsulated within IP packets and transmitted over the network.
    6. Data Transfer: The iSCSI target receives the SCSI commands, processes them, and performs the requested operations on the storage resources. If data needs to be transferred, it is sent back to the iSCSI initiator over the TCP/IP connection.
    7. Connection Termination: When the storage access is no longer needed, the iSCSI initiator can send a logout request to terminate the connection with the iSCSI target.

    Overall, iSCSI provides a flexible and cost-effective solution for accessing storage resources over IP networks, allowing organizations to leverage their existing network infrastructure for storage purposes.

  • Can you explain the benefits and drawbacks of using iSCSI as a storage protocol?

    Sure! iSCSI, or Internet Small Computer System Interface, is a storage protocol that allows the transmission of SCSI commands over IP networks. Here are the benefits and drawbacks of using iSCSI as a storage protocol:

    Benefits:

    1. Cost-effective: iSCSI utilizes existing Ethernet infrastructure, eliminating the need for dedicated storage networks. This makes it a more affordable option compared to Fibre Channel (FC) or other dedicated storage protocols.
    2. Flexibility: iSCSI enables storage consolidation and centralized management, allowing multiple servers to access shared storage resources. It offers flexibility in terms of storage capacity and scalability.
    3. Compatibility: iSCSI is compatible with various operating systems and can be used with both block-level and file-level storage. It supports a wide range of applications and can be easily integrated into existing IT environments.
    4. Remote access: iSCSI allows remote access to storage resources over IP networks. This is particularly beneficial for organizations with distributed or remote offices, as it enables centralized storage management and data backup.

    Drawbacks:

    1. Network dependency: Since iSCSI relies on IP networks, it is susceptible to network congestion, latency, and bandwidth limitations. This can impact storage performance, especially in high-demand environments.
    2. Security concerns: Although iSCSI supports authentication and data encryption, there are potential security risks associated with transmitting storage traffic over IP networks. Organizations need to implement appropriate security measures to protect sensitive data.
    3. Performance limitations: While iSCSI can provide adequate performance for most applications, it may not match the performance levels of dedicated storage protocols like Fibre Channel. This can be a consideration for organizations with high-performance requirements.
    4. Complexity: Implementing and managing iSCSI storage networks can be more complex compared to traditional storage solutions. It requires expertise in networking, storage, and IP protocols. Organizations may need to invest in additional training or resources to effectively deploy and maintain iSCSI infrastructure.

    Overall, iSCSI offers a cost-effective and flexible storage solution with the ability to leverage existing network infrastructure. However, it is important to consider the potential drawbacks and evaluate the specific requirements of your organization before adopting iSCSI as a storage protocol.

  • Does the NAS QNAP Turbo Station TS-869 Pro / TS-869L support iSCSI, and if so, what are the key features and capabilities related to this protocol?

    Yes, the QNAP Turbo Station TS-869 Pro / TS-869L does support iSCSI. Here are the key features and capabilities related to iSCSI on these NAS models:

    1. iSCSI Target: The NAS can act as an iSCSI target, allowing you to create virtual disks on the NAS and present them as iSCSI LUNs to other devices on the network.
    2. LUN Masking and Mapping: You can control access to iSCSI LUNs by setting up LUN masking and mapping. This allows you to specify which initiators (devices) can access which LUNs.
    3. Thin Provisioning: The NAS supports thin provisioning for iSCSI LUNs. This means that you can allocate more storage capacity to an iSCSI LUN than what is physically available on the NAS. The actual capacity is only consumed as data is written to the LUN.
    4. MPIO and MC/S: The NAS supports MPIO (Multipath Input/Output) and MC/S (Multiple Connections per Session) for iSCSI. MPIO allows for multiple physical connections between the NAS and the iSCSI initiators, providing increased performance and redundancy. MC/S allows multiple connections to a single iSCSI session, further enhancing performance.
    5. iSCSI LUN Backup and Snapshot: The NAS supports backup and snapshot features for iSCSI LUNs. You can schedule regular backups of iSCSI LUNs to external storage devices or remote servers. Additionally, you can take snapshots of iSCSI LUNs to capture their state at a specific point in time.
    6. iSCSI Thin Provisioning Reclamation: If you have thin provisioned iSCSI LUNs, the NAS can reclaim unused space from these LUNs when data is deleted or moved. This helps optimize storage utilization.
    7. iSCSI Security: The NAS supports CHAP authentication for iSCSI, providing an additional layer of security for iSCSI connections.

    These are some of the key features and capabilities related to iSCSI on the QNAP Turbo Station TS-869 Pro / TS-869L.