NAS Synology DiskStation DS215+ / DS215j RAID Arrays: Data Recovery Methods After Natural Component Wear

Has your NAS Synology DiskStation DS215+ / DS215j suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS Synology DiskStation DS215+ / DS215j RAID Arrays: Data Recovery Methods After Natural Component Wear

Synology DiskStation DS215+ / DS215j NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DiskStation DS215+ / DS215j. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS Synology DiskStation DS215+ / DS215j RAID Arrays: Data Recovery Methods After Natural Component Wear

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Synology often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any specific precautions to take while migrating data between NAS Synology DiskStation DS215+ / DS215j devices?

Yes, there are a few precautions you should take while migrating data between NAS Synology DiskStation DS215+ / DS215j devices. Here are some important steps to follow:

  1. Backup your data: Before starting the migration process, it is crucial to create a backup of all your important data. This ensures that even if something goes wrong during the migration, your data remains safe.
  2. Check compatibility: Ensure that the Synology DiskStation DS215+ / DS215j devices are compatible with each other for data migration. Check the product specifications and compatibility lists provided by Synology to ensure a smooth migration process.
  3. Update firmware: Make sure that both the source and destination DiskStations are running the latest firmware versions. Updating the firmware helps in resolving any known issues and ensures compatibility during the migration process.
  4. Plan the migration process: Create a detailed plan for the migration process, including the order of data transfer, any specific settings that need to be configured, and the estimated downtime, if any. This helps in minimizing any potential disruptions during the migration.
  5. Use the Data Migration Assistant: Synology provides a Data Migration Assistant tool that simplifies the process of transferring data between DiskStation devices. This tool ensures a smooth and efficient migration process.
  6. Test the migration process: Before migrating all your data, it is recommended to perform a test migration with a small amount of data. This helps in identifying any issues or errors that may arise during the migration process and allows you to rectify them before migrating the entire dataset.
  7. Monitor the migration: Keep a close eye on the migration process to ensure that it is progressing smoothly. Monitor the transfer speed, any error messages, and the overall progress to identify and resolve any issues promptly.
  8. Verify the migrated data: Once the migration is complete, verify the integrity and accessibility of the migrated data. Check if all the files and folders are intact and accessible on the new DiskStation.

By following these precautions, you can minimize the risk of data loss or corruption during the migration process and ensure a successful transfer of data between NAS Synology DiskStation DS215+ / DS215j devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DiskStation DS215+ / DS215j can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Synology DiskStation DS215+ / DS215j. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

DiskStation DS215+ / DS215j has 2 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Synology DiskStation DS215+ / DS215j network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DiskStation DS215+ / DS215j, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the advantages of regularly updating the software on a NAS Synology DiskStation DS215+ / DS215j?

    Regularly updating the software on a NAS Synology DiskStation DS215+ / DS215j offers several advantages:

    1. Security: Software updates often include patches and fixes for vulnerabilities that could be exploited by hackers. By keeping your NAS software up to date, you ensure that your data remains secure and protected from potential threats.
    2. Stability: Updates also include bug fixes and performance enhancements that can improve the overall stability and reliability of your NAS. This can help prevent crashes, errors, and other issues that may impact the functionality of your device.
    3. New Features: Software updates often introduce new features and functionalities that enhance the capabilities of your NAS. These updates can provide access to new applications, services, and tools that can improve your productivity and expand the functionality of your device.
    4. Compatibility: Updates ensure that your NAS remains compatible with the latest hardware, software, and protocols. This is particularly important as technology evolves and new devices and systems are introduced. By staying up to date, you can ensure seamless integration and compatibility with other devices on your network.
    5. Performance Optimization: Software updates may include performance optimizations that can improve the speed, responsiveness, and overall performance of your NAS. These optimizations can help streamline operations, reduce latency, and enhance the overall user experience.
    6. Support: Regularly updating your NAS software ensures that you have access to the latest support and assistance from the manufacturer. If you encounter any issues or require technical assistance, having the latest software version installed can help facilitate troubleshooting and resolution.

    Overall, regularly updating the software on your NAS Synology DiskStation DS215+ / DS215j is crucial to ensure security, stability, compatibility, and performance optimization. It also allows you to benefit from new features and functionalities introduced by the manufacturer.

  • How can I check for and install software updates on my NAS Synology DiskStation DS215+ / DS215j?

    To check for and install software updates on your Synology DiskStation DS215+ or DS215j NAS, follow these steps:

    1. Open a web browser on your computer and enter the IP address of your NAS in the address bar. The IP address can be found using the Synology Assistant software or by checking your router's connected devices list.
    2. Log in to the DiskStation Manager (DSM) interface using your admin username and password.
    3. Once logged in, click on "Control Panel" in the main menu.
    4. In the Control Panel, select "Update & Restore" or "Update & Restore > DSM Update" depending on the version of DSM you are using.
    5. In the "Update & Restore" section, click on the "Check DSM Updates" button. This will check for the latest DSM software updates available for your NAS.
    6. If an update is available, you will see a notification indicating the availability of the update. Click on the "Download" button to start downloading the update file.
    7. After the download is complete, click on the "Install Now" button to begin the installation process. Follow the on-screen instructions to complete the installation.

    Note: During the installation process, your NAS may reboot, and you may temporarily lose access to the DSM interface. This is normal and should not cause any data loss.

    1. Once the installation is complete, you will be prompted to log in again. After logging in, you can verify the successful update by checking the DSM version displayed in the DSM interface.

    It is recommended to regularly check for and install software updates on your NAS to ensure optimal performance, security, and access to new features.

  • Are there any specific precautions or best practices to follow when updating the software on a NAS Synology DiskStation DS215+ / DS215j to ensure a smooth and successful update process?

    Yes, there are a few precautions and best practices to follow when updating the software on a Synology DiskStation DS215+ / DS215j NAS:

    1. Backup your data: Before performing any software update, it is essential to backup all your important data. This ensures that even if something goes wrong during the update process, your data remains safe.
    2. Check system requirements: Make sure that your NAS meets the system requirements for the new software version. Check the Synology website or release notes for the specific requirements.
    3. Read the release notes: Before updating, carefully read the release notes for the new software version. This will provide you with important information about the update process, new features, and any known issues or limitations.
    4. Check compatibility: Ensure that all third-party applications or packages installed on your NAS are compatible with the new software version. Some applications may require updates or may not be compatible at all.
    5. Update packages and applications: Before updating the NAS firmware, it is recommended to update all installed packages and applications to their latest versions. This helps ensure compatibility and stability.
    6. Disable or pause services: To avoid any conflicts or interruptions during the update process, it is advisable to disable or pause any non-essential services running on your NAS. This includes applications, file services, media servers, etc.
    7. Use wired network connection: It is recommended to use a wired network connection instead of a wireless connection for the update process. This ensures a more stable and reliable connection, reducing the chances of any interruptions during the update.
    8. Use UPS (Uninterruptible Power Supply): If possible, connect your NAS to an Uninterruptible Power Supply (UPS) to protect it from power outages or fluctuations during the update process. Sudden power loss can lead to firmware corruption or other issues.
    9. Update during non-peak hours: To minimize the impact on your NAS performance and user experience, schedule the update during non-peak hours when the NAS is not heavily used.
    10. Follow the official update process: Always follow the official update process provided by Synology. This typically involves logging into the DSM (DiskStation Manager) web interface, checking for updates, and following the on-screen instructions.

    By following these precautions and best practices, you can help ensure a smooth and successful update process for your Synology DiskStation DS215+ / DS215j NAS.