How to recover data from Synology Rack Station RS408 / RS408RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology Rack Station RS408 / RS408RP

Synology Rack Station RS408 / RS408RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Rack Station RS408 / RS408RP.

How to recover data from NAS Synology Rack Station RS408 / RS408RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can encryption safeguard data stored on NAS Synology Rack Station RS408 / RS408RP devices?

Yes, encryption can safeguard data stored on NAS Synology Rack Station RS408 / RS408RP devices. Synology NAS devices offer various encryption options to protect data at rest.

One of the commonly used encryption methods is AES (Advanced Encryption Standard) 256-bit encryption. This encryption algorithm ensures that data stored on the NAS is securely encrypted and can only be accessed with the correct encryption key.

Synology also provides options for encrypted shared folders, where data stored within these folders is automatically encrypted and decrypted on-the-fly. This means that even if someone gains unauthorized access to the NAS or the hard drives, they won't be able to access the encrypted data without the encryption key.

Additionally, Synology NAS devices support SSL/TLS encryption for secure data transmission over the network. This ensures that data transfer between the NAS and other devices is encrypted, preventing eavesdropping or unauthorized interception of data.

Overall, by enabling encryption on a Synology Rack Station RS408 / RS408RP NAS device, you can significantly enhance the security and protection of your stored data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Rack Station RS408 / RS408RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology Rack Station RS408 / RS408RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

Rack Station RS408 / RS408RP has 4 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology Rack Station RS408 / RS408RP network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Rack Station RS408 / RS408RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What is iSCSI and how does it work in a network storage environment?

    iSCSI (Internet Small Computer System Interface) is a protocol that allows the transmission of SCSI commands over IP networks. It enables the remote connection of storage devices over a network, offering a cost-effective alternative to Fibre Channel for building storage area networks (SANs).

    In a network storage environment, iSCSI works by encapsulating SCSI commands within IP packets, allowing the transmission of these commands over Ethernet or TCP/IP networks. The iSCSI protocol allows a server to connect to remote storage devices as if they were directly attached to the server.

    Here's a step-by-step breakdown of how iSCSI works in a network storage environment:

    1. Initiator: The server or client that initiates the connection to the storage device is called the initiator. It sends iSCSI commands to the target.
    2. Target: The storage device that responds to the initiator's requests is called the target. It receives the iSCSI commands, processes them, and returns the appropriate responses.
    3. Discovery: The initiator needs to discover the available targets on the network. It sends a discovery request to a specific IP address or a range of IP addresses. The target responds with its existence and available storage resources.
    4. Login: Once the initiator has discovered the targets, it establishes a connection by logging in to a specific target. This involves authentication and negotiation of parameters such as security, access control, and session settings.
    5. Command and Data Transfer: After successful login, the initiator can now send SCSI commands to the target. These commands include read, write, and other storage operations. The iSCSI protocol encapsulates the SCSI commands into IP packets and transmits them over the network.
    6. Response: The target receives the SCSI commands, processes them, and returns the appropriate responses to the initiator. These responses include status information, data, or error messages.
    7. Logout: When the initiator no longer needs access to the target, it initiates a logout process to terminate the connection. This involves releasing resources and terminating the session.

    Overall, iSCSI provides a flexible and scalable solution for network storage, allowing organizations to leverage existing IP networks for storage connectivity. It enables the consolidation of storage resources, simplifies management, and provides remote access to storage devices.

  • Can you explain the benefits and advantages of using iSCSI technology in a NAS system?

    iSCSI (Internet Small Computer System Interface) is a protocol that enables the transmission of SCSI commands over IP networks. When used in a NAS (Network-Attached Storage) system, iSCSI offers several benefits and advantages:

    1. Flexibility: iSCSI allows NAS systems to support a wide range of operating systems and platforms, including Windows, Linux, and macOS. This flexibility makes it easier to integrate a NAS system into existing IT infrastructure.
    2. Performance: iSCSI leverages the high-speed and low-latency nature of IP networks, enabling faster data transfer rates and reduced access times compared to traditional NAS protocols like NFS or SMB. This is particularly beneficial for applications that require high-performance storage, such as databases or virtualization environments.
    3. Scalability: iSCSI allows for the creation of large storage volumes that can be easily expanded as needed. It supports features like thin provisioning, which enables the allocation of storage space on-demand rather than pre-allocating it. This helps optimize storage utilization and simplifies storage management.
    4. Block-level access: Unlike file-level access provided by protocols like NFS or SMB, iSCSI offers block-level access to storage devices. This means that applications can directly access and manipulate individual storage blocks, providing more control and flexibility over data storage and retrieval.
    5. Data protection: iSCSI supports advanced storage features like snapshots, replication, and RAID (Redundant Array of Independent Disks). These features help ensure data integrity, availability, and protection against hardware failures or disasters. Snapshots allow for point-in-time copies of data, replication enables data redundancy across multiple locations, and RAID provides fault tolerance.
    6. Centralized management: iSCSI simplifies storage management by consolidating storage resources into a single, manageable unit. Administrators can use iSCSI management tools to configure, monitor, and control storage devices, making it easier to manage and allocate storage resources.
    7. Cost-effective: iSCSI leverages existing IP networks, eliminating the need for dedicated storage networks. This reduces infrastructure costs by utilizing the existing network infrastructure for storage connectivity.

    Overall, iSCSI technology in a NAS system offers flexibility, performance, scalability, data protection, centralized management, and cost-effectiveness, making it a popular choice for organizations requiring efficient and reliable storage solutions.

  • Does the NAS Synology Rack Station RS408 / RS408RP support the iSCSI protocol, and if so, what are the specific features and capabilities offered by this support?

    Yes, the Synology Rack Station RS408 / RS408RP does support the iSCSI protocol. Here are the specific features and capabilities offered by this support:

    1. iSCSI Target: The RS408 / RS408RP can function as an iSCSI target, allowing you to create virtualized storage for your servers or virtual machines.
    2. Thin Provisioning: This feature enables you to allocate storage space dynamically, only using the actual capacity required by the iSCSI initiator. It helps maximize storage utilization and simplifies capacity planning.
    3. LUN Snapshot: The RS408 / RS408RP supports taking snapshots of iSCSI LUNs (Logical Unit Numbers) for point-in-time data protection. Snapshots can be scheduled and retained for a specified period, providing quick recovery options.
    4. LUN Backup and Restore: You can back up iSCSI LUNs to external storage devices or other NAS devices, ensuring data redundancy and disaster recovery. LUNs can also be restored from these backups when needed.
    5. LUN Cloning: This feature allows you to create multiple identical copies (clones) of an iSCSI LUN, which can be used for testing, development, or other purposes without impacting the original data.
    6. Advanced ACL Control: The RS408 / RS408RP provides fine-grained access control lists (ACLs) for iSCSI targets, allowing you to define permissions and restrict access at the user or initiator level.
    7. CHAP Authentication: Challenge-Handshake Authentication Protocol (CHAP) is supported for secure authentication between the iSCSI initiator and target, ensuring data integrity and preventing unauthorized access.
    8. MPIO and MCS Support: The RS408 / RS408RP supports both Multipath Input/Output (MPIO) and Multiple Connections per Session (MCS) for enhanced reliability and load balancing in iSCSI environments.

    These features and capabilities make the RS408 / RS408RP an ideal choice for organizations looking to leverage the iSCSI protocol for efficient and flexible storage provisioning and management.

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