How to Prevent Data Loss on NAS Thecus N4520 and Recover Deleted Files: Expert Guide

Has your NAS Thecus N4520 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Prevent Data Loss on NAS Thecus N4520 and Recover Deleted Files: Expert Guide

Thecus N4520 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an N4520. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Prevent Data Loss on NAS Thecus N4520 and Recover Deleted Files: Expert Guide

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
Download

Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Thecus often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any specific system logs or event notifications to monitor for early detection of data loss on NAS Thecus N4520 devices?

Yes, Thecus N4520 devices have several system logs and event notifications that can be monitored for early detection of data loss. Here are some specific logs and notifications to monitor:

  1. System Logs: The NAS device maintains system logs that record various events and activities. These logs can provide valuable information about any errors or issues that may lead to data loss. Monitor the system logs regularly for any unusual or critical entries.
  2. RAID Status Notifications: The Thecus N4520 supports RAID configurations for data protection. It is essential to monitor the RAID status notifications to ensure the integrity of the RAID array. Any notifications indicating a degraded or failed RAID status should be investigated promptly to prevent data loss.
  3. Disk Health Notifications: The NAS device can monitor the health of individual hard drives. It can generate notifications if any disk shows signs of failure or is experiencing errors. Monitoring these notifications can help detect disk failures early, allowing for timely replacement and data recovery.
  4. SMART Monitoring: The Thecus N4520 supports SMART (Self-Monitoring, Analysis, and Reporting Technology) for hard drives. SMART attributes provide detailed information about the health and performance of the drives. Regularly monitor the SMART attributes and look for any indications of potential drive failures.
  5. File System Check Notifications: The NAS device performs periodic file system checks to ensure the integrity of the stored data. Monitor the notifications related to file system checks to identify any inconsistencies or errors that may lead to data loss.
  6. Backup Job Notifications: If you have configured backup jobs on the NAS device, monitor the notifications related to backup job status. Any failures or errors in the backup process can indicate potential data loss if not addressed promptly.

It is recommended to enable email notifications for these events and logs so that you can receive alerts in real-time. Additionally, regularly reviewing the NAS device's management interface or using dedicated monitoring software can help ensure early detection of data loss.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS N4520 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Thecus N4520. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Thecus

How to recover data from a Thecus

N4520 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • JBOD;

NAS supports:

  • EXT3;
  • EXT4;
  • XFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Thecus N4520 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N4520, feel free to leave a comment!
  • Tommie Horler
    Tommie Horler 13.09.2023 20:44 #
    Is it possible to recover data from a NAS Thecus N4520 device if the device is experiencing frequent disconnections or network errors?
    • Hetman Software
      Hetman Software 13.09.2023 22:00 #

      Yes, it is possible to recover data from a NAS device like Thecus N4520 even if it is experiencing frequent disconnections or network errors. Here are a few steps you can take to recover the data:

      1. Check the network connections: Make sure the network cables are securely connected and there are no loose connections. Try using different network cables or ports to rule out any issues with the network connection.
      2. Restart the NAS device: Sometimes, a simple restart can resolve network errors or disconnections. Power off the NAS device, wait for a few minutes, and then power it back on. This can help reset the network settings and resolve any temporary issues.
      3. Update firmware: Check if there are any firmware updates available for your Thecus N4520 device. Updating the firmware can often fix bugs or compatibility issues that may be causing network errors.
      4. Access the NAS locally: If you are experiencing frequent network errors, try accessing the NAS device locally through its IP address. Connect your computer directly to the NAS using an Ethernet cable and access the device's web interface. This can help determine if the network errors are specific to the network or the NAS device itself.
      5. Use data recovery software: If the above steps do not resolve the issue, you can use data recovery software to recover the data from the NAS device. Connect the NAS to a computer using an Ethernet cable and run data recovery software like Recuva, EaseUS Data Recovery Wizard, or Stellar Data Recovery. These software tools can scan the NAS device and recover lost or deleted files.
      6. Seek professional help: If you are unable to recover the data using the above methods, it is recommended to seek professional help from a data recovery service. They specialize in recovering data from various storage devices, including NAS devices, and have advanced tools and techniques to recover data even in complex scenarios.

      Remember to always have a backup of your important data to avoid data loss situations.

Post comment
User
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • What are the necessary steps to connect the NAS Thecus N4520 to a router?

    To connect the NAS Thecus N4520 to a router, you need to follow these steps:

    1. Power on the Thecus N4520 and the router.
    2. Connect one end of an Ethernet cable to the LAN port on the back of the Thecus N4520.
    3. Connect the other end of the Ethernet cable to an available LAN port on the router.
    4. Ensure that both the Thecus N4520 and the router are on the same network. You can do this by checking the IP address settings on both devices.
    5. Once the connection is established, you can access the Thecus N4520's web interface by typing its IP address into a web browser on a computer connected to the same network.
    6. In the web interface, you can configure the settings of the Thecus N4520, including creating shared folders, setting up user access, and configuring network settings.

    Note: It is recommended to consult the user manual or documentation provided by Thecus for detailed instructions specific to your device model.

  • Can the NAS Thecus N4520 be connected wirelessly to a router, or does it require a wired connection?

    The Thecus N4520 NAS requires a wired connection to a router or network switch. It does not have built-in wireless capabilities.

  • Are there any specific router settings or configurations that need to be adjusted in order to successfully connect the NAS Thecus N4520 to the router?

    Yes, there are a few router settings and configurations that you may need to adjust in order to successfully connect the NAS Thecus N4520 to the router. Here are some steps to follow:

    1. Assign a static IP address to the NAS: Log in to your router's administration interface and reserve a specific IP address for the NAS. This ensures that the NAS always gets the same IP address when connected to the router.
    2. Enable port forwarding: If you want to access the NAS remotely over the internet, you'll need to set up port forwarding on your router. This involves forwarding specific ports (such as TCP port 80 for HTTP or TCP port 443 for HTTPS) to the NAS's IP address. Consult your router's manual or support documentation for instructions on how to set up port forwarding.
    3. Disable any firewall or security settings that may block NAS access: Some routers have built-in firewalls or security settings that can block access to the NAS. Make sure to disable any such settings or configure them to allow access to the NAS.
    4. Enable UPnP (Universal Plug and Play): UPnP allows devices on your network to automatically discover and connect to each other. Enabling UPnP on your router can help in automatically configuring the necessary network settings for the NAS.
    5. Check network connectivity: Ensure that the NAS and the router are connected properly with Ethernet cables. Verify that the NAS is getting an IP address from the router and that the network settings on the NAS are correctly configured.
    6. Update router firmware: It's always a good idea to keep your router's firmware up to date. Check the manufacturer's website for any available firmware updates and apply them if necessary.

    These steps should help you successfully connect the Thecus N4520 NAS to your router. However, it's important to consult the user manual or support documentation provided by Thecus for specific instructions related to your NAS model.