How to Extract Data from a RAID Disk When NAS ZyXel NSA320s Does Not Boot

Has your NAS ZyXel NSA320s suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Extract Data from a RAID Disk When NAS ZyXel NSA320s Does Not Boot

ZyXel NSA320s NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an NSA320s. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Extract Data from a RAID Disk When NAS ZyXel NSA320s Does Not Boot

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like ZyXel often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any specific factors to consider when choosing a NAS ZyXel NSA320s device to minimize data loss risks?

Yes, there are several factors to consider when choosing a NAS ZyXel NSA320s device to minimize data loss risks:

  1. Redundancy: Look for a NAS device that supports RAID (Redundant Array of Independent Disks) configurations. RAID provides data redundancy by spreading data across multiple drives, ensuring that if one drive fails, the data can still be accessed from the remaining drives.
  2. Backup options: Check if the NAS device offers built-in backup features like scheduled backups or remote replication. These features allow you to create regular backups of your data, reducing the risk of permanent data loss in case of hardware failure or accidental deletion.
  3. Scalability: Consider the future storage needs of your data. Ensure that the NAS device supports expansion options like adding additional hard drives or connecting external storage devices to accommodate your growing data requirements.
  4. Data protection features: Look for NAS devices that offer data protection features like data encryption and access controls. Data encryption ensures that your data is secure even if the physical device is stolen, while access controls allow you to restrict user permissions and prevent unauthorized access to your data.
  5. Power backup: Consider a NAS device with a built-in battery or support for an uninterruptible power supply (UPS). Power outages or fluctuations can lead to data corruption or loss, so having a power backup ensures that the NAS device remains operational during such events.
  6. Firmware updates and support: Regular firmware updates from the manufacturer help address security vulnerabilities and improve the overall functionality of the NAS device. Ensure that the manufacturer provides timely updates and has a good support system in place to assist you in case of any issues or concerns.
  7. User-friendly interface: A user-friendly interface with intuitive controls and easy-to-understand settings can help minimize the risk of accidental data loss due to misconfigurations or incorrect settings.

By considering these factors, you can choose a NAS ZyXel NSA320s device that provides the necessary features and safeguards to minimize the risk of data loss.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS NSA320s can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with ZyXel NSA320s. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a ZyXel

How to recover data from a ZyXel

NSA320s has 2 HDD slots, and it supports the following array types:

  • Raid 0;
  • Raid 1;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The ZyXel NSA320s network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS NSA320s, feel free to leave a comment!
  • Larry Peel
    Larry Peel 9.09.2023 22:47 #
    Are there any specific encryption methods used in NAS ZyXel NSA320s devices that may affect data recovery?
    • Hetman Software
      Hetman Software 9.09.2023 23:00 #

      The ZyXel NSA320s device supports various encryption methods that can affect data recovery if the encryption keys or passwords are lost or forgotten. Some of the encryption methods used in these devices are:

      1. AES (Advanced Encryption Standard): AES is a symmetric encryption algorithm widely used for securing sensitive data. If data on the device is encrypted using AES and the encryption key is lost, it can be extremely difficult to recover the data without the key.
      2. 3DES (Triple Data Encryption Standard): 3DES is another symmetric encryption algorithm that applies the Data Encryption Standard (DES) algorithm three times to each data block. Similar to AES, if the encryption key is lost, data recovery becomes challenging.
      3. RSA (Rivest-Shamir-Adleman): RSA is an asymmetric encryption algorithm used for secure key exchange and digital signatures. It is not typically used for encrypting large amounts of data on storage devices like the ZyXel NSA320s. However, if RSA is used for encryption, data recovery without the private key can be nearly impossible.

      It is important to note that encryption is designed to protect data and make it difficult for unauthorized individuals to access. However, this also means that if the encryption keys or passwords are lost, data recovery can become extremely challenging or even impossible. It is crucial to keep backups of important data and securely store encryption keys or passwords to avoid data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How do I connect my digital camera to the ZyXel NSA320s NAS to save photos directly?

    To connect your digital camera to the ZyXel NSA320s NAS and save photos directly, you can follow these steps:

    1. Ensure that your ZyXel NSA320s NAS is connected to your home network and powered on.
    2. Connect your digital camera to your computer using a USB cable and ensure that it is recognized by your computer.
    3. On your computer, open the web browser and enter the IP address of your ZyXel NSA320s NAS. This IP address can be found in the user manual or by accessing your router's configuration page.
    4. Log in to the ZyXel NAS interface using your username and password.
    5. Once logged in, navigate to the "Storage" or "File Sharing" section of the interface.
    6. In the storage settings, create a new folder or select an existing folder where you want to save your photos from the digital camera.
    7. Enable the "FTP" or "File Transfer Protocol" feature on the ZyXel NAS. This will allow you to transfer files from your digital camera to the NAS.
    8. On your digital camera, go to the settings or menu and look for an option related to "USB connection" or "PC connection mode." Select the option that allows the camera to be recognized as an external storage device.
    9. Connect your digital camera to one of the USB ports on the ZyXel NSA320s NAS using a USB cable.
    10. Wait for the ZyXel NAS to detect the connected digital camera. It may take a few moments for the camera to be recognized.
    11. Once the camera is detected, you should see it listed as an external storage device in the ZyXel NAS interface.
    12. Select the camera from the list and choose the destination folder where you want to save the photos.
    13. Start the transfer process, and the ZyXel NAS will begin copying the photos from your digital camera to the specified folder.
    14. Once the transfer is complete, you can disconnect your digital camera from the ZyXel NAS.

    Now, your digital camera photos will be directly saved to the ZyXel NSA320s NAS whenever you connect it using the USB cable.

  • What is the recommended file format and resolution for saving photos on the ZyXel NSA320s NAS?

    The recommended file format for saving photos on the ZyXel NSA320s NAS is JPEG. This is a widely supported and compressed image format that helps save storage space without significant loss in image quality.

    As for the resolution, it depends on your specific needs and preferences. The ZyXel NSA320s NAS supports a variety of image resolutions, including high-resolution photos. However, it is generally recommended to save photos in a resolution that balances image quality with storage space.

    A common resolution for photos is 1920x1080 pixels, which is also known as Full HD or 1080p. This resolution provides good image quality while keeping file sizes manageable. However, if you require higher resolution images, you can save them accordingly, keeping in mind that larger file sizes will consume more storage space on the NAS.

  • Can I access and view the saved photos on the ZyXel NSA320s NAS remotely using a smartphone or tablet?

    Yes, you can access and view the saved photos on the ZyXel NSA320s NAS remotely using a smartphone or tablet. You can use the ZyXel Drive app, which is available for both iOS and Android devices, to remotely access and view the photos stored on the NAS.