How to Retrieve RAID Files When NAS Buffalo TeraStation TS5400R Doesn’t Power On

Has your NAS Buffalo TeraStation TS5400R suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Retrieve RAID Files When NAS Buffalo TeraStation TS5400R Doesn’t Power On

Buffalo TeraStation TS5400R NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an TeraStation TS5400R. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Retrieve RAID Files When NAS Buffalo TeraStation TS5400R Doesn’t Power On

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Buffalo often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

How frequently should data be backed up to prevent loss on NAS Buffalo TeraStation TS5400R devices?

To prevent loss on NAS Buffalo TeraStation TS5400R devices, it is recommended to back up the data on a regular basis. The frequency of backups depends on the importance and frequency of changes to the data. Here are some general guidelines:

  1. Daily backups: If the data is critical and constantly changing, it is advisable to perform daily backups. This ensures that any recent changes or additions to the data are protected.
  2. Weekly backups: For data that is not frequently updated or changed, weekly backups may be sufficient. This can help in recovering data in case of accidental deletion or hardware failure.
  3. Monthly backups: For archival purposes or data that doesn't change frequently, monthly backups can be performed. This is suitable for long-term storage of data that may not require immediate restoration.

It is also recommended to have multiple copies of the backups and store them in different locations to protect against hardware failure, natural disasters, or theft. Additionally, automated backup solutions or software can help streamline the backup process and ensure regular backups are performed without manual intervention.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS TeraStation TS5400R can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Buffalo TeraStation TS5400R. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Buffalo

How to recover data from a Buffalo

TeraStation TS5400R has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Buffalo TeraStation TS5400R network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TeraStation TS5400R, feel free to leave a comment!
  • Melvyn Lees-Milne
    Melvyn Lees-Milne 29.08.2023 22:54 #
    Is the order of disks in a NAS Buffalo TeraStation TS5400R important for a RAID array?
    • Hetman Software
      Hetman Software 29.08.2023 23:59 #

      Yes, the order of disks in a NAS Buffalo TeraStation TS5400R is important for a RAID array. The specific RAID configuration (e.g., RAID 0, RAID 1, RAID 5, etc.) determines how the data is distributed and protected across the disks. The order of the disks determines the layout of the RAID array and how the data is striped or mirrored. If the order of the disks is changed, it can result in data loss or corruption. Therefore, it is crucial to follow the manufacturer's instructions and guidelines when setting up or reconfiguring the RAID array in a NAS device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Buffalo TeraStation TS5400R enhance the functionality of a smart home system?

    The NAS Buffalo TeraStation TS5400R can enhance the functionality of a smart home system in several ways:

    1. Storage and Backup: The TeraStation TS5400R provides a large storage capacity, allowing users to store and backup a significant amount of data from their smart home devices. This is particularly useful for storing video footage from security cameras, audio recordings from smart speakers, or data from sensors and smart appliances.
    2. Centralized Access: With the TeraStation TS5400R, users can centralize access to their smart home system data. This means that all devices and applications within the smart home can access the data stored on the NAS, improving efficiency and reducing the need for multiple storage locations.
    3. Media Streaming: The TeraStation TS5400R supports media streaming capabilities, allowing users to stream music, videos, and other media files to their smart home devices. This enables seamless playback of media across different devices and rooms within the smart home system.
    4. Remote Access and Control: The TeraStation TS5400R offers remote access and control capabilities, allowing users to access their smart home system data and manage their devices from anywhere. This means users can monitor security cameras, adjust thermostat settings, or control smart appliances even when they are away from home.
    5. Data Security: The TeraStation TS5400R provides data security features such as RAID configurations, encryption, and user access controls. This ensures that smart home system data is protected against hardware failures, unauthorized access, and data breaches.

    Overall, the NAS Buffalo TeraStation TS5400R enhances the functionality of a smart home system by providing ample storage, centralized access, media streaming, remote access, and data security features.

  • What are the key features and specifications of the NAS Buffalo TeraStation TS5400R that make it suitable for smart home applications?

    The NAS Buffalo TeraStation TS5400R is a network-attached storage device designed for smart home applications. Here are its key features and specifications that make it suitable for such purposes:

    1. Storage Capacity: The TS5400R comes with multiple storage options, ranging from 4TB to 32TB, providing ample space to store and manage smart home data, including videos, images, and other media files.
    2. RAID Configuration: It supports RAID 0, 1, 5, 6, 10, and JBOD configurations, allowing users to choose the level of data protection and redundancy they require for their smart home applications.
    3. High-speed Data Transfer: The device is equipped with dual Gigabit Ethernet ports, enabling fast data transfer rates for smooth streaming and sharing of smart home content across multiple devices.
    4. Scalability: The TS5400R offers scalability options, allowing users to expand their storage capacity by connecting additional Buffalo TeraStations through the built-in expansion port.
    5. Hot-Swappable Drives: The NAS features hot-swappable drive bays, making it easy to replace or upgrade drives without interrupting the smart home system's operation.
    6. Remote Access and Mobile Apps: Buffalo offers a user-friendly web interface and mobile apps that enable remote access to the TS5400R. This allows users to monitor their smart home data and access files from anywhere using their smartphones or tablets.
    7. Data Protection and Backup: The TeraStation TS5400R supports various backup options, including scheduled backups, real-time replication, and cloud backup integration, ensuring the safety and availability of smart home data.
    8. Security: It offers multiple security features like AES 256-bit encryption, secure boot, and integrated antivirus, safeguarding smart home data from unauthorized access and malware threats.
    9. Compatibility and Integration: The TS5400R is compatible with popular smart home platforms, such as Amazon Alexa and Google Assistant, allowing seamless integration and easy management of smart home devices and data.
    10. Energy Efficiency: The NAS is designed to be energy-efficient, reducing power consumption and operating costs while running continuously for smart home applications.

    These features and specifications make the NAS Buffalo TeraStation TS5400R a suitable choice for storing, managing, and accessing smart home data, ensuring reliable performance and data protection.

  • How does the NAS Buffalo TeraStation TS5400R ensure data security and reliability for a smart home system?

    The NAS Buffalo TeraStation TS5400R ensures data security and reliability for a smart home system through several features:

    1. RAID Technology: The TeraStation TS5400R supports RAID configurations (RAID 0, 1, 5, 6, 10) which provide data redundancy and protection against drive failures. This ensures that even if one or more drives fail, the data remains accessible and intact.
    2. Encryption: The NAS supports AES 256-bit encryption, which encrypts the data stored on the drives. This ensures that even if the drives are physically accessed or stolen, the data remains secure and unreadable without the encryption key.
    3. User Access Control: The TeraStation TS5400R allows for granular user access control, enabling administrators to set up different user accounts with specific permissions and restrictions. This ensures that only authorized users can access the data and prevents unauthorized access.
    4. Backup and Replication: The NAS supports various backup options, including scheduled backups to external devices or cloud storage services. It also allows for replication to another TeraStation device, providing an additional layer of data redundancy and disaster recovery.
    5. Hot Swap and Hot Spare: The TeraStation TS5400R supports hot swap functionality, allowing for easy replacement of failed drives without shutting down the system. It also supports hot spare drives, which can automatically replace a failed drive, ensuring continuous operation and minimizing downtime.
    6. Data Integrity Check: The NAS performs regular data integrity checks to identify and correct any errors or inconsistencies in the stored data. This helps maintain the reliability and accuracy of the data.
    7. UPS Support: The TeraStation TS5400R has support for an uninterruptible power supply (UPS), which provides backup power during power outages or fluctuations. This ensures that the NAS and the smart home system remain operational and data is not lost or corrupted.

    Overall, these features of the NAS Buffalo TeraStation TS5400R work together to provide data security, reliability, and availability for a smart home system, ensuring that the data is protected and accessible at all times.