How to recover data from Infortrend EonStor GS 3024B NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GS 3024B

Infortrend EonStor GS 3024B NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 3024B.

How to recover data from NAS Infortrend EonStor GS 3024B

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any known limitations or performance issues related to specific RAID levels in NAS Infortrend EonStor GS 3024B devices?

There are no specific limitations or performance issues related to RAID levels in the Infortrend EonStor GS 3024B devices. However, it is important to note that the performance of different RAID levels can vary based on the specific workload and configuration.

Some general considerations for RAID levels in NAS devices are:

  1. RAID 0: This offers optimal performance as it stripes data across multiple drives, but it does not provide any data redundancy. If a drive fails, data loss will occur.
  2. RAID 1: This provides data redundancy by mirroring data across multiple drives. While it offers good read performance, write performance may be slower due to the need to write data to multiple drives.
  3. RAID 5: This offers a good balance between performance and data redundancy. It uses block-level striping with distributed parity across multiple drives. However, write performance can be impacted during the parity calculation process.
  4. RAID 6: This provides higher data redundancy compared to RAID 5 by using dual parity. It can tolerate the failure of two drives without data loss. However, write performance can be slower due to the need for dual parity calculations.
  5. RAID 10: This combines the benefits of RAID 1 and RAID 0 by mirroring data across multiple sets of striped drives. It offers good read and write performance, as well as data redundancy. However, it requires a larger number of drives compared to other RAID levels.

It is recommended to consider the specific requirements of your workload and consult the product documentation or contact Infortrend support for detailed information on the performance characteristics and limitations of RAID levels in the EonStor GS 3024B devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 3024B can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 3024B. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 3024B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 3024B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 3024B, feel free to leave a comment!
  • Ultan Miller
    Ultan Miller 2.09.2023 23:44 #
    Can data recovery from a NAS Infortrend EonStor GS 3024B device be done if the network interface is not functioning?
    • Hetman Software
      Hetman Software 3.09.2023 00:59 #

      Yes, data recovery from a NAS Infortrend EonStor GS 3024B device can still be possible even if the network interface is not functioning. However, it may require additional steps and expertise to recover the data.

      Here are a few possible methods to recover data from a non-functioning network interface on a NAS device:

      1. Direct Connection: If the NAS device has additional ports, such as USB or eSATA, you can connect an external storage device directly to the NAS and transfer the data. This method may require specific hardware or cables, depending on the NAS model.
      2. Hard Drive Removal: If the network interface is not working, you can remove the hard drives from the NAS device and connect them to a computer directly. This can be done by using a SATA-to-USB adapter or by installing the drives into a compatible computer.
      3. Professional Data Recovery Services: If the above methods do not work or if you are not comfortable performing the recovery yourself, you can seek professional data recovery services. These services specialize in recovering data from various storage devices, including NAS devices. They have specialized tools and expertise to handle complex recovery scenarios.

      It is important to note that attempting data recovery on your own may carry risks, such as further data loss or damage to the device. If the data on the NAS is critical, it is recommended to consult with a professional data recovery service to ensure the best chances of successful recovery.

Post comment
User
Leave a reply(Ultan Miller).Cancel reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • How does RAID technology enhance the performance and reliability of the Infortrend EonStor GS 3024B NAS system?

    RAID technology enhances the performance and reliability of the Infortrend EonStor GS 3024B NAS system in several ways:

    1. Performance improvement: RAID technology allows for data striping, which spreads data across multiple drives in the NAS system. This parallel access to data increases the read and write speeds, resulting in improved performance.
    2. Fault tolerance: The RAID technology used in the EonStor GS 3024B NAS system provides redundancy by creating mirrored copies of data or using parity information. In case of a drive failure, the system can continue to operate without data loss or downtime. The failed drive can be replaced, and the system will automatically rebuild the data from the remaining drives.
    3. Data protection: RAID technology offers various levels of data protection, such as RAID 1, RAID 5, or RAID 6. These levels ensure that even if one or more drives fail, the data remains intact and accessible. This protects against data loss and improves the reliability of the system.
    4. Scalability: The EonStor GS 3024B NAS system supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. This flexibility allows for easy scalability and expansion of the storage capacity without compromising performance or reliability.
    5. Hot-swappable drives: The NAS system supports hot-swappable drives, which means that failed drives can be replaced without shutting down the system. This feature reduces downtime and enhances the overall reliability of the system.

    Overall, RAID technology plays a crucial role in enhancing the performance and reliability of the Infortrend EonStor GS 3024B NAS system by improving data access speeds, providing fault tolerance, protecting against data loss, enabling scalability, and supporting hot-swappable drives.

  • What specific RAID levels are supported by the Infortrend EonStor GS 3024B and how do they affect data storage and protection?

    The Infortrend EonStor GS 3024B supports the following RAID levels:

    1. RAID 0: This level offers striping without any redundancy. It provides maximum storage capacity and performance but lacks data protection. If a single drive fails, all data is lost.
    2. RAID 1: It uses mirroring to create an exact copy of data on two drives. This level provides excellent data protection as any drive can fail without losing data. However, it reduces storage capacity by 50% as the second drive is used for redundancy.
    3. RAID 3: It uses byte-level striping with dedicated parity drive. This level provides good data protection by allowing for the failure of a single drive without data loss. It offers high read performance but can have lower write performance due to the dedicated parity drive.
    4. RAID 5: It uses block-level striping with distributed parity. This level provides good data protection and allows for the failure of a single drive without data loss. It offers a balance between storage capacity, performance, and data protection.
    5. RAID 6: Similar to RAID 5, but with dual distributed parity. This level provides better data protection by allowing for the failure of two drives without data loss. It offers higher data availability but reduces storage capacity compared to RAID 5.
    6. RAID 10: It combines mirroring (RAID 1) and striping (RAID 0). This level provides excellent data protection and performance by creating a mirrored set of striped drives. It allows for the failure of multiple drives without data loss but reduces storage capacity by 50%.

    The choice of RAID level affects data storage capacity, performance, and data protection. RAID levels with redundancy (RAID 1, 3, 5, 6, and 10) provide protection against drive failures, ensuring data availability. However, they may reduce storage capacity due to redundancy. RAID 0, on the other hand, offers maximum capacity and performance but lacks data protection. The selection should be based on the desired balance between capacity, performance, and data protection requirements.

  • Can you explain the role of RAID controllers in the Infortrend EonStor GS 3024B NAS system and how they contribute to data management and recovery?

    The Infortrend EonStor GS 3024B NAS system is equipped with RAID controllers that play a crucial role in data management and recovery. RAID (Redundant Array of Independent Disks) controllers are responsible for managing the storage devices in a RAID array and ensuring data redundancy, performance, and fault tolerance.

    Here's how RAID controllers contribute to data management and recovery in the Infortrend EonStor GS 3024B NAS system:

    1. Data Redundancy: RAID controllers enable the implementation of various RAID levels, such as RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, etc. These RAID levels determine how data is distributed and replicated across multiple drives. By using redundant data storage techniques, RAID controllers ensure that if one drive fails, the data can still be accessed and recovered from the remaining drives.
    2. Performance Optimization: RAID controllers improve data access speeds and overall system performance by distributing data across multiple drives and allowing parallel data retrieval. This allows for faster read and write operations, benefiting applications that require high-performance data access, such as databases or video streaming.
    3. Fault Tolerance: In case of a drive failure, RAID controllers provide fault tolerance mechanisms to prevent data loss and ensure system availability. Depending on the RAID level used, the controller can rebuild the lost data by calculating and regenerating the missing information from the remaining drives. This process is known as RAID reconstruction or rebuilding.
    4. Hot-Swapping and Hot-Spare: RAID controllers support hot-swapping, which means failed drives can be replaced without shutting down the system. The controller can detect the replacement drive and automatically rebuild the data onto the new drive. Additionally, RAID controllers can utilize hot-spare drives, which remain idle until a drive failure occurs. When a failure happens, the hot-spare drive is automatically integrated into the RAID array, ensuring continuous data protection.
    5. Monitoring and Management: RAID controllers provide monitoring and management capabilities, allowing administrators to monitor the health and performance of the storage system. They provide alerts and notifications for drive failures, rebuild status, and other important system events. Administrators can also configure RAID settings, such as RAID level, hot-spare utilization, and rebuild priorities, to optimize data management and recovery processes.

    Overall, RAID controllers in the Infortrend EonStor GS 3024B NAS system are crucial for ensuring data integrity, availability, and performance. They contribute to data management by implementing redundancy, optimizing performance, and providing fault tolerance mechanisms. In the event of drive failures, the controllers facilitate data recovery through reconstruction and hot-swapping capabilities.

Hello! This is AI-based Hetman Software virtual assistant, and it will answer any of your questions right away.
Start Chat