How to recover data from Netgear ReadyNAS RN428 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Netgear ReadyNAS RN428

Netgear ReadyNAS RN428 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from ReadyNAS RN428.

How to recover data from NAS Netgear ReadyNAS RN428

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Netgear also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS Netgear ReadyNAS RN428 devices?

Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS Netgear ReadyNAS RN428 devices. Here are some strategies that can be implemented:

  1. Regular backups: Implement a regular backup schedule to create copies of your data. This can be done manually or by using backup software that automates the process.
  2. Offsite backups: Store backups in multiple locations, including offsite locations like cloud storage or another physical location. This ensures that even if the NAS device is damaged or destroyed, your data remains safe.
  3. RAID configuration: Configure the RN428 with a suitable RAID level (e.g., RAID 1 or RAID 5) to provide redundancy and protect against drive failures. RAID allows for data recovery in case of a drive failure.
  4. Snapshot feature: Utilize the snapshot feature available on the ReadyNAS RN428. Snapshots capture the state of your data at a specific point in time, allowing you to revert to previous versions of files or recover deleted files.
  5. Disaster recovery plan: Develop a comprehensive disaster recovery plan that outlines the steps to be taken in case of data loss or system failure. This plan should include procedures for restoring data from backups and getting the NAS device up and running again.
  6. Regular firmware updates: Keep the ReadyNAS RN428 firmware up to date to ensure that any security vulnerabilities or bugs are patched, reducing the risk of unauthorized access or data loss.

By implementing these backup and recovery strategies, you can significantly reduce the potential data loss risks on NAS Netgear ReadyNAS RN428 devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ReadyNAS RN428 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS RN428. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Netgear

How to recover data from a Netgear

ReadyNAS RN428 has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • X-RAID;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Netgear ReadyNAS RN428 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ReadyNAS RN428, feel free to leave a comment!
  • Giovanni Eady
    Giovanni Eady 11.09.2023 04:55 #
    Is it possible to recover data from a NAS Netgear ReadyNAS RN428 device that has been affected by a disk failure or spindle motor malfunction?
    • Hetman Software
      Hetman Software 11.09.2023 06:00 #

      It is possible to recover data from a NAS Netgear ReadyNAS RN428 device that has been affected by a disk failure or spindle motor malfunction, but it can be a complex and challenging process.

      In case of a disk failure, you may need to replace the faulty disk with a new one and rebuild the RAID array. This process requires technical expertise and knowledge about the specific NAS device and its configuration.

      If the spindle motor is malfunctioning, it may be necessary to send the device to a professional data recovery service. They have specialized tools and techniques to recover data from faulty drives. However, this can be an expensive option.

      It is always recommended to have a backup of your important data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How do I set up my Netgear ReadyNAS RN428 to save photos from my digital camera?

    To set up your Netgear ReadyNAS RN428 to save photos from your digital camera, follow these steps:

    1. Connect your digital camera to your computer using a USB cable or insert the camera's memory card into your computer's memory card reader.
    2. Open the ReadyNAS web interface by entering the IP address of your RN428 into a web browser. The default IP address is usually http://readycloud.netgear.com/.
    3. Log in to the ReadyNAS web interface using your admin username and password.
    4. Once logged in, click on the "Shares" tab on the left-hand side.
    5. Click on the "Create" button to create a new share for storing your photos.
    6. Give your share a name and select the desired settings, such as access permissions and disk usage limits. Click "Apply" to create the share.
    7. On the left-hand side, click on the "Services" tab.
    8. Under the "Services" tab, click on "Rsync" and enable the Rsync service.
    9. Click on the "Backup" tab on the left-hand side.
    10. Under the "Backup" tab, click on "Add" to create a new backup job.
    11. Give your backup job a name and select the source of your photos. This could be your computer's connected camera or the memory card reader.
    12. Select the destination for the backup job, which should be the share you created in step 6.
    13. Configure any additional settings, such as scheduling the backup job or setting up email notifications.
    14. Click "Apply" to save the backup job settings.
    15. Your Netgear ReadyNAS RN428 is now set up to save photos from your digital camera. Whenever you connect your camera or insert the memory card, the backup job will automatically start and save the photos to the designated share on your ReadyNAS device.
  • What are the advantages of using a NAS like the Netgear ReadyNAS RN428 to store and organize my photos?

    There are several advantages of using a NAS like the Netgear ReadyNAS RN428 to store and organize your photos:

    1. Centralized storage: With a NAS, you can have all your photos stored in one central location, making it easy to access and manage them from any device connected to the network. This eliminates the need to have photos scattered across multiple devices or external hard drives.
    2. Data protection: NAS devices often come with built-in redundancy features such as RAID (Redundant Array of Independent Disks) which helps protect your data from drive failures. This ensures that your precious photos are safe and can be easily recovered in case of any hardware issues.
    3. Remote access: NAS devices allow you to access your photos remotely over the internet. This means you can view, download, or share your photos from anywhere using a computer, smartphone, or tablet. It provides flexibility and convenience, especially for photographers who need to access their photos on the go.
    4. Advanced organization and search capabilities: NAS devices typically come with advanced file management features, allowing you to organize your photos into folders, tag them with metadata, and even search for specific photos using keywords. This makes it easier to find and manage your photo library efficiently.
    5. Scalability: NAS devices like the Netgear ReadyNAS RN428 offer expandable storage options, allowing you to add more hard drives or upgrade the capacity as your photo collection grows. This ensures that you have enough space to store all your photos without worrying about running out of storage.
    6. Collaboration and sharing: NAS devices often come with built-in sharing features, allowing you to share your photos with family, friends, or clients. You can create user accounts with different access privileges, making it easy to collaborate on projects or share specific albums or photos securely.

    Overall, using a NAS like the Netgear ReadyNAS RN428 provides a reliable, secure, and convenient way to store, organize, and access your photo collection, ensuring that your memories are protected and easily accessible whenever you need them.

  • Can I access and view my photos stored on the Netgear ReadyNAS RN428 from multiple devices, such as my computer, smartphone, and tablet?

    Yes, you can access and view your photos stored on the Netgear ReadyNAS RN428 from multiple devices including your computer, smartphone, and tablet. The ReadyNAS supports various protocols such as SMB, AFP, NFS, and FTP, which allow you to access your files and photos from different devices and platforms. You can use the ReadyNAS web interface, dedicated mobile apps, or compatible file explorer apps to access your photos on different devices.

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