Practical Steps to Extract Data from a RAID Disk if NAS Netgear ReadyNAS RN428 is Not Booting

Has your NAS Netgear ReadyNAS RN428 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Practical Steps to Extract Data from a RAID Disk if NAS Netgear ReadyNAS RN428 is Not Booting

Netgear ReadyNAS RN428 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an ReadyNAS RN428. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Practical Steps to Extract Data from a RAID Disk if NAS Netgear ReadyNAS RN428 is Not Booting

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Netgear often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS Netgear ReadyNAS RN428 devices?

Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS Netgear ReadyNAS RN428 devices. Here are some strategies that can be implemented:

  1. Regular backups: Implement a regular backup schedule to create copies of your data. This can be done manually or by using backup software that automates the process.
  2. Offsite backups: Store backups in multiple locations, including offsite locations like cloud storage or another physical location. This ensures that even if the NAS device is damaged or destroyed, your data remains safe.
  3. RAID configuration: Configure the RN428 with a suitable RAID level (e.g., RAID 1 or RAID 5) to provide redundancy and protect against drive failures. RAID allows for data recovery in case of a drive failure.
  4. Snapshot feature: Utilize the snapshot feature available on the ReadyNAS RN428. Snapshots capture the state of your data at a specific point in time, allowing you to revert to previous versions of files or recover deleted files.
  5. Disaster recovery plan: Develop a comprehensive disaster recovery plan that outlines the steps to be taken in case of data loss or system failure. This plan should include procedures for restoring data from backups and getting the NAS device up and running again.
  6. Regular firmware updates: Keep the ReadyNAS RN428 firmware up to date to ensure that any security vulnerabilities or bugs are patched, reducing the risk of unauthorized access or data loss.

By implementing these backup and recovery strategies, you can significantly reduce the potential data loss risks on NAS Netgear ReadyNAS RN428 devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS ReadyNAS RN428 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS RN428. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Netgear

How to recover data from a Netgear

ReadyNAS RN428 has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • X-RAID;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Netgear ReadyNAS RN428 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ReadyNAS RN428, feel free to leave a comment!
  • Giovanni Eady
    Giovanni Eady 11.09.2023 04:55 #
    Is it possible to recover data from a NAS Netgear ReadyNAS RN428 device that has been affected by a disk failure or spindle motor malfunction?
    • Hetman Software
      Hetman Software 11.09.2023 06:00 #

      It is possible to recover data from a NAS Netgear ReadyNAS RN428 device that has been affected by a disk failure or spindle motor malfunction, but it can be a complex and challenging process.

      In case of a disk failure, you may need to replace the faulty disk with a new one and rebuild the RAID array. This process requires technical expertise and knowledge about the specific NAS device and its configuration.

      If the spindle motor is malfunctioning, it may be necessary to send the device to a professional data recovery service. They have specialized tools and techniques to recover data from faulty drives. However, this can be an expensive option.

      It is always recommended to have a backup of your important data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How do I set up my Netgear ReadyNAS RN428 to save photos from my digital camera?

    To set up your Netgear ReadyNAS RN428 to save photos from your digital camera, follow these steps:

    1. Connect your digital camera to your computer using a USB cable or insert the camera's memory card into your computer's memory card reader.
    2. Open the ReadyNAS web interface by entering the IP address of your RN428 into a web browser. The default IP address is usually http://readycloud.netgear.com/.
    3. Log in to the ReadyNAS web interface using your admin username and password.
    4. Once logged in, click on the "Shares" tab on the left-hand side.
    5. Click on the "Create" button to create a new share for storing your photos.
    6. Give your share a name and select the desired settings, such as access permissions and disk usage limits. Click "Apply" to create the share.
    7. On the left-hand side, click on the "Services" tab.
    8. Under the "Services" tab, click on "Rsync" and enable the Rsync service.
    9. Click on the "Backup" tab on the left-hand side.
    10. Under the "Backup" tab, click on "Add" to create a new backup job.
    11. Give your backup job a name and select the source of your photos. This could be your computer's connected camera or the memory card reader.
    12. Select the destination for the backup job, which should be the share you created in step 6.
    13. Configure any additional settings, such as scheduling the backup job or setting up email notifications.
    14. Click "Apply" to save the backup job settings.
    15. Your Netgear ReadyNAS RN428 is now set up to save photos from your digital camera. Whenever you connect your camera or insert the memory card, the backup job will automatically start and save the photos to the designated share on your ReadyNAS device.
  • What are the advantages of using a NAS like the Netgear ReadyNAS RN428 to store and organize my photos?

    There are several advantages of using a NAS like the Netgear ReadyNAS RN428 to store and organize your photos:

    1. Centralized storage: With a NAS, you can have all your photos stored in one central location, making it easy to access and manage them from any device connected to the network. This eliminates the need to have photos scattered across multiple devices or external hard drives.
    2. Data protection: NAS devices often come with built-in redundancy features such as RAID (Redundant Array of Independent Disks) which helps protect your data from drive failures. This ensures that your precious photos are safe and can be easily recovered in case of any hardware issues.
    3. Remote access: NAS devices allow you to access your photos remotely over the internet. This means you can view, download, or share your photos from anywhere using a computer, smartphone, or tablet. It provides flexibility and convenience, especially for photographers who need to access their photos on the go.
    4. Advanced organization and search capabilities: NAS devices typically come with advanced file management features, allowing you to organize your photos into folders, tag them with metadata, and even search for specific photos using keywords. This makes it easier to find and manage your photo library efficiently.
    5. Scalability: NAS devices like the Netgear ReadyNAS RN428 offer expandable storage options, allowing you to add more hard drives or upgrade the capacity as your photo collection grows. This ensures that you have enough space to store all your photos without worrying about running out of storage.
    6. Collaboration and sharing: NAS devices often come with built-in sharing features, allowing you to share your photos with family, friends, or clients. You can create user accounts with different access privileges, making it easy to collaborate on projects or share specific albums or photos securely.

    Overall, using a NAS like the Netgear ReadyNAS RN428 provides a reliable, secure, and convenient way to store, organize, and access your photo collection, ensuring that your memories are protected and easily accessible whenever you need them.

  • Can I access and view my photos stored on the Netgear ReadyNAS RN428 from multiple devices, such as my computer, smartphone, and tablet?

    Yes, you can access and view your photos stored on the Netgear ReadyNAS RN428 from multiple devices including your computer, smartphone, and tablet. The ReadyNAS supports various protocols such as SMB, AFP, NFS, and FTP, which allow you to access your files and photos from different devices and platforms. You can use the ReadyNAS web interface, dedicated mobile apps, or compatible file explorer apps to access your photos on different devices.