
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Netgear ReadyNAS RN428
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Netgear often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS Netgear ReadyNAS RN428 devices?
Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS Netgear ReadyNAS RN428 devices. Here are some strategies that can be implemented:
- Regular backups: Implement a regular backup schedule to create copies of your data. This can be done manually or by using backup software that automates the process.
- Offsite backups: Store backups in multiple locations, including offsite locations like cloud storage or another physical location. This ensures that even if the NAS device is damaged or destroyed, your data remains safe.
- RAID configuration: Configure the RN428 with a suitable RAID level (e.g., RAID 1 or RAID 5) to provide redundancy and protect against drive failures. RAID allows for data recovery in case of a drive failure.
- Snapshot feature: Utilize the snapshot feature available on the ReadyNAS RN428. Snapshots capture the state of your data at a specific point in time, allowing you to revert to previous versions of files or recover deleted files.
- Disaster recovery plan: Develop a comprehensive disaster recovery plan that outlines the steps to be taken in case of data loss or system failure. This plan should include procedures for restoring data from backups and getting the NAS device up and running again.
- Regular firmware updates: Keep the ReadyNAS RN428 firmware up to date to ensure that any security vulnerabilities or bugs are patched, reducing the risk of unauthorized access or data loss.
By implementing these backup and recovery strategies, you can significantly reduce the potential data loss risks on NAS Netgear ReadyNAS RN428 devices.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS ReadyNAS RN428 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS RN428. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Netgear
ReadyNAS RN428 has 8 HDD slots, and it supports the following array types:
- RAID 0;
- X-RAID;
- RAID 1;
- RAID 5;
- RAID 6;
- RAID 50;
- RAID 60;
- JBOD;
NAS supports:
- Ext2;
- Ext3;
- Ext4;
- Btrfs;
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The Netgear ReadyNAS RN428 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


It is possible to recover data from a NAS Netgear ReadyNAS RN428 device that has been affected by a disk failure or spindle motor malfunction, but it can be a complex and challenging process.
In case of a disk failure, you may need to replace the faulty disk with a new one and rebuild the RAID array. This process requires technical expertise and knowledge about the specific NAS device and its configuration.
If the spindle motor is malfunctioning, it may be necessary to send the device to a professional data recovery service. They have specialized tools and techniques to recover data from faulty drives. However, this can be an expensive option.
It is always recommended to have a backup of your important data to avoid such situations.