How to recover data from Qsan XCubeSAN XS5212 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeSAN XS5212

Qsan XCubeSAN XS5212 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeSAN XS5212.

How to recover data from NAS Qsan XCubeSAN XS5212

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific data compression or deduplication techniques impact the performance and data integrity on NAS Qsan XCubeSAN XS5212 devices?

Yes, the use of specific data compression or deduplication techniques can impact the performance and data integrity on NAS Qsan XCubeSAN XS5212 devices.

Data compression techniques aim to reduce the size of data by encoding it in a more efficient manner. This can save storage space and improve transfer speeds. However, compression can also introduce additional processing overhead, which may impact the performance of the device. The impact on performance will depend on the specific compression algorithm used and the hardware capabilities of the device.

Deduplication techniques eliminate redundant data by identifying and storing only unique data blocks. This can greatly reduce storage requirements, but it also requires additional processing power and memory to identify and track the duplicate data. The impact on performance will depend on the deduplication algorithm used and the amount of duplicate data present.

In terms of data integrity, both compression and deduplication techniques can introduce risks. Compression algorithms may have vulnerabilities that could potentially result in data corruption or loss if not implemented correctly. Deduplication can also introduce risks if the deduplication index becomes corrupted or if there are errors in the identification of duplicate data blocks.

To ensure optimal performance and data integrity, it is important to carefully evaluate and test the specific data compression or deduplication techniques used on Qsan XCubeSAN XS5212 devices. It is also recommended to have regular backups and monitoring in place to detect and address any potential issues.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeSAN XS5212 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeSAN XS5212. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Qsan

How to recover data from a Qsan

XCubeSAN XS5212 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeSAN XS5212 network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeSAN XS5212, feel free to leave a comment!
  • Shane Goulding
    Shane Goulding 5.09.2023 21:50 #
    Is it possible to recover data from a NAS Qsan XCubeSAN XS5212 device that has been infected by malware or viruses?
    • Hetman Software
      Hetman Software 5.09.2023 23:00 #

      Yes, it is possible to recover data from a NAS Qsan XCubeSAN XS5212 device that has been infected by malware or viruses. However, the process of data recovery may vary depending on the severity of the infection and the specific type of malware or virus involved.

      Here are some general steps you can take to recover data from an infected NAS device:

      1. Disconnect the infected NAS device from the network: This step is crucial to prevent further spread of the malware or virus to other devices on the network.
      2. Isolate the infected NAS device: Keep it disconnected from the network and other devices to minimize the risk of further damage.
      3. Scan and clean the NAS device: Use a reliable antivirus or malware removal tool to scan and remove any malicious software from the device. Follow the instructions provided by the antivirus software to ensure a thorough scan.
      4. Restore from backups: If you have regular backups of your data, restore the data from the most recent backup. This will help recover your files in their original state before the infection occurred.
      5. Seek professional help: If you don't have backups or the backups are also infected, it is recommended to seek professional assistance from data recovery specialists. They have specialized tools and expertise to recover data from infected devices and may be able to retrieve your important files.

      Remember, prevention is always better than cure. It is essential to regularly update your NAS firmware, use strong passwords, and implement security measures to minimize the risk of malware or virus infections in the future.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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