RAID Disk File Access Without Accessible NAS Rasilient Pixel Stor PS5012: Comprehensive Guide

Has your NAS Rasilient Pixel Stor PS5012 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

RAID Disk File Access Without Accessible NAS Rasilient Pixel Stor PS5012: Comprehensive Guide

Rasilient Pixel Stor PS5012 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an Pixel Stor PS5012. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

RAID Disk File Access Without Accessible NAS Rasilient Pixel Stor PS5012: Comprehensive Guide

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Rasilient often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

What are the risks of data loss due to firmware or software malfunctions in NAS Rasilient Pixel Stor PS5012 devices?

The risks of data loss due to firmware or software malfunctions in NAS Rasilient Pixel Stor PS5012 devices can include:

  1. Data corruption: Firmware or software malfunctions can lead to data corruption, making the stored data inaccessible or unusable.
  2. Data deletion: Malfunctions can cause accidental deletion of data, resulting in permanent loss if proper backups are not in place.
  3. System crashes: Firmware or software issues can cause the NAS device to crash, potentially leading to data loss if the system is not properly recovered.
  4. Incomplete backups: If the malfunction affects the backup process, backups may not be completed successfully, leaving the data vulnerable to loss.
  5. Disk failures: Firmware or software malfunctions can put excessive stress on the hard drives, leading to increased chances of disk failures and subsequent data loss.
  6. Inability to access data: Malfunctions can result in the NAS device becoming inaccessible, preventing users from accessing their stored data until the issue is resolved.
  7. Security vulnerabilities: Firmware or software malfunctions can create security vulnerabilities, potentially leading to unauthorized access or data breaches, which could result in data loss.

It is important to regularly update firmware and software, maintain proper backups, and monitor the health of the NAS device to mitigate these risks and minimize the chances of data loss.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS Pixel Stor PS5012 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Rasilient Pixel Stor PS5012. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Rasilient

How to recover data from a Rasilient

Pixel Stor PS5012 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Rasilient Pixel Stor PS5012 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Pixel Stor PS5012, feel free to leave a comment!
  • Marshall Bristow
    Marshall Bristow 9.09.2023 05:54 #
    Are there any specific encryption methods used in NAS Rasilient Pixel Stor PS5012 devices that may affect data recovery?
    • Hetman Software
      Hetman Software 9.09.2023 07:03 #

      Rasilient Pixel Stor PS5012 devices use standard encryption methods such as AES (Advanced Encryption Standard) to protect data. AES is a widely accepted and secure encryption algorithm. While encryption can make data recovery more difficult, it does not necessarily prevent data recovery entirely.

      If the encryption keys are properly managed and secured, data recovery may be challenging without the correct keys or passwords. However, if the encryption keys are compromised or lost, it may become extremely difficult or even impossible to recover the encrypted data.

      It is important to note that the specific implementation and management of encryption on Rasilient Pixel Stor PS5012 devices may vary. It is recommended to consult the device's documentation or contact Rasilient's support for precise information regarding encryption and its potential impact on data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the Rasilient Pixel Stor PS5012 NAS for data backup?

    The Rasilient Pixel Stor PS5012 NAS offers several key features and capabilities for data backup:

    1. High Storage Capacity: The PS5012 NAS provides a large storage capacity, allowing for the backup and storage of significant amounts of data.
    2. Data Redundancy: The NAS supports RAID (Redundant Array of Independent Disks) configurations, ensuring data redundancy and protection against drive failures. This feature helps to prevent data loss and maintain data integrity.
    3. Scalability: The PS5012 NAS is designed to be easily scalable, allowing for the addition of more storage capacity as per the organization's growing backup needs. This ensures that the NAS can adapt to changing data storage requirements.
    4. High Performance: The NAS is equipped with powerful hardware components and optimized software, enabling it to deliver high-performance data backup operations. This ensures that backups can be completed quickly and efficiently.
    5. Data Deduplication and Compression: The PS5012 NAS supports data deduplication and compression techniques, which help to reduce storage space requirements. This feature is particularly useful for organizations with large amounts of repetitive or redundant data.
    6. Data Protection: The NAS offers various data protection mechanisms, including encryption and access controls, to ensure the security and confidentiality of backed-up data. This helps to prevent unauthorized access and data breaches.
    7. Centralized Management: The PS5012 NAS can be centrally managed through a user-friendly interface, allowing administrators to easily configure and monitor data backup operations. This simplifies the management of backups across multiple systems or locations.
    8. Data Replication: The NAS supports data replication, enabling the creation of offsite backups or disaster recovery copies. This feature ensures that data remains available even in the event of a site failure or natural disaster.
    9. Integration with Backup Software: The PS5012 NAS is compatible with various backup software solutions, allowing organizations to leverage their existing backup infrastructure and workflows. This ensures seamless integration and compatibility with existing backup processes.

    Overall, the Rasilient Pixel Stor PS5012 NAS offers a robust and feature-rich solution for data backup, providing high storage capacity, data redundancy, scalability, performance, and data protection mechanisms.

  • How does the Rasilient Pixel Stor PS5012 NAS ensure data integrity and reliability during backup operations?

    The Rasilient Pixel Stor PS5012 NAS ensures data integrity and reliability during backup operations through several mechanisms:

    1. RAID Technology: The PS5012 NAS utilizes RAID (Redundant Array of Independent Disks) technology, which combines multiple hard drives into a single logical unit. RAID levels such as RAID 5 or RAID 6 provide data redundancy, allowing for the reconstruction of data in case of a disk failure. This ensures that data remains intact and accessible even if one or more drives fail during backup operations.
    2. Hot-Swappable Drives: The PS5012 NAS supports hot-swappable drives, meaning that failed drives can be replaced without shutting down the system. This minimizes downtime and ensures continuous backup operations without compromising data integrity or reliability.
    3. Data Scrubbing: The PS5012 NAS employs data scrubbing techniques to detect and correct any inconsistencies or errors in stored data. By periodically scanning and verifying data integrity, the system can identify and repair any potential issues, ensuring that the data remains accurate and reliable during backup operations.
    4. Snapshot Technology: The PS5012 NAS supports snapshot technology, which allows for the creation of point-in-time copies of data. These snapshots capture the state of the data at a specific moment, providing a reliable backup point. In case of any data corruption or accidental deletion during backup operations, snapshots can be used to restore the data to a previous known good state.
    5. Data Deduplication and Compression: The PS5012 NAS employs data deduplication and compression techniques to optimize storage capacity and network bandwidth utilization during backup operations. By eliminating redundant data and compressing the remaining data, the system reduces the storage requirements and accelerates backup processes. This ensures that backup operations are completed efficiently and reliably without compromising data integrity.

    Overall, the combination of RAID technology, hot-swappable drives, data scrubbing, snapshot technology, and data deduplication/compression ensures that the Rasilient Pixel Stor PS5012 NAS maintains data integrity and reliability during backup operations, minimizing the risk of data loss or corruption.

  • Can you explain the process of setting up and configuring data backup on the Rasilient Pixel Stor PS5012 NAS?

    To set up and configure data backup on the Rasilient Pixel Stor PS5012 NAS, you can follow these steps:

    1. Connect the NAS to your network: Connect the NAS to your network using an Ethernet cable. Ensure that the NAS and your computer are on the same network subnet.
    2. Access the NAS web interface: Open a web browser on your computer and enter the IP address of the NAS in the address bar. Press Enter to access the web interface.
    3. Login to the NAS: Enter the username and password for the NAS to log in. If you haven't set up a username and password, you can use the default credentials provided by Rasilient.
    4. Navigate to the Backup section: Once logged in, navigate to the Backup section in the NAS web interface. The exact location may vary depending on the firmware version or interface layout.
    5. Select Backup Source: Choose the files, folders, or volumes that you want to back up. You can typically select specific folders or entire volumes.
    6. Choose Backup Destination: Select the backup destination where the data will be stored. This can be an external USB drive, another NAS, or a cloud storage service. Ensure that the destination has enough free space to accommodate the backup.
    7. Configure Backup Schedule: Set up a backup schedule according to your requirements. You can choose to run backups continuously, hourly, daily, weekly, or at specific intervals. Specify the time and frequency for the backup to occur.
    8. Set Backup Options: Configure additional backup options such as compression, encryption, and incremental backups. These options may vary depending on the NAS firmware and features.
    9. Start the Backup: Once all the settings are configured, start the backup process. The NAS will begin copying the selected data to the specified backup destination.
    10. Monitor Backup Progress: You can monitor the backup progress and view any error messages or notifications in the NAS web interface. This will help ensure that the backup process is running smoothly.

    It's important to consult the user manual or documentation provided by Rasilient for specific instructions related to your NAS model, as the process may vary slightly.