
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Synology DiskStation DS419slim
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Synology often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS Synology DiskStation DS419slim devices?
Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS Synology DiskStation DS419slim devices. Here are some strategies you can implement:
- Regular backups: Set up a regular backup schedule to create copies of your important data stored on the NAS device. This can be done using Synology's built-in backup applications like Hyper Backup or third-party backup software.
- Off-site backups: Store a copy of your data off-site, preferably in a different physical location. This can be achieved by using cloud backup services or by replicating data to another Synology NAS located elsewhere.
- RAID configuration: Utilize the RAID (Redundant Array of Independent Disks) feature available on the DS419slim to create a fault-tolerant storage setup. RAID configurations like RAID 1 or RAID 5 can provide data redundancy and protection against drive failures.
- Snapshot technology: Take advantage of Synology's snapshot technology to create point-in-time copies of your data. Snapshots can help recover files or folders in case of accidental deletions or modifications.
- Data scrubbing: Enable data scrubbing on the DS419slim to detect and correct any silent data corruption or errors on the drives. This feature helps maintain data integrity and reduce the risk of data loss.
- UPS integration: Connect the DS419slim to an uninterruptible power supply (UPS) to protect it from power outages or surges. Sudden power loss can lead to data corruption or device failure.
- Regular firmware updates: Keep the NAS device's firmware up to date to ensure you have the latest security patches and bug fixes. This helps protect against potential vulnerabilities that could result in data loss.
Remember, no backup strategy is foolproof, so it's essential to regularly test your backups and ensure they are working correctly. Additionally, following best practices for data security, such as using strong passwords, enabling encryption, and restricting access to the NAS, can further reduce data loss risks.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS DiskStation DS419slim can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
-
Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
-
Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
-
Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
-
Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
Go to view
Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Synology DiskStation DS419slim. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Synology
DiskStation DS419slim has 4 HDD slots, and it supports the following array types:
- Synology Hybrid RAID (SHR);
- RAID 6;
- RAID 5;
- RAID 10;
- RAID 1;
- RAID 0;
- Basic;
- JBOD;
NAS supports:
- Btrfs;
- EXT4;
- EXT3 (External Disk Only);
- FAT32 (External Disk Only);
- exFAT (External Disk Only);
- NTFS (External Disk Only);
- HFS+ (External Disk Read Only);
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
-
Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
-
In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
-
When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

-
Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The Synology DiskStation DS419slim network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |

