NAS Synology ioSafe 213 RAID Arrays: Data Recovery Methods for Dealing with Component Wear

Has your NAS Synology ioSafe 213 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS Synology ioSafe 213 RAID Arrays: Data Recovery Methods for Dealing with Component Wear

Synology ioSafe 213 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an ioSafe 213. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS Synology ioSafe 213 RAID Arrays: Data Recovery Methods for Dealing with Component Wear

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Synology often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any data storage capacity limitations that can impact data loss risks for NAS Synology ioSafe 213 devices?

Yes, there are data storage capacity limitations that can impact data loss risks for NAS Synology ioSafe 213 devices. The primary limitation is the physical storage capacity of the device itself. The ioSafe 213 has a maximum storage capacity of 32TB, which means that if you exceed this capacity, you will not be able to store any more data on the device.

Additionally, there are other factors that can increase the risk of data loss, such as inadequate backup strategies or failure to regularly update and maintain the device's firmware and software. It is important to have a proper backup solution in place to mitigate the risk of data loss, as well as regularly monitor and maintain the device to ensure optimal performance and reliability.

Furthermore, it is worth noting that no storage device is completely immune to data loss risks. Even with the best precautions in place, there is always a possibility of hardware failure, natural disasters, or other unforeseen events that can result in data loss. Therefore, it is recommended to have multiple layers of backup and data redundancy to minimize the impact of such risks.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS ioSafe 213 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Synology ioSafe 213. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

ioSafe 213 has 2 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Synology ioSafe 213 network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the main features and capabilities of the NAS Synology ioSafe 213 that make it suitable for a surveillance system?

    The NAS Synology ioSafe 213 has several features and capabilities that make it suitable for a surveillance system:

    1. Rugged and durable design: The ioSafe 213 is built with a fireproof and waterproof enclosure, ensuring the safety and protection of the stored surveillance data even in extreme conditions.
    2. High storage capacity: It supports up to two hard drives, allowing for a large amount of storage space to store surveillance footage and recordings.
    3. Advanced data protection: The NAS comes with RAID support, allowing for data redundancy and protection against drive failures. It also supports data encryption to safeguard sensitive surveillance footage.
    4. Surveillance Station: The ioSafe 213 is compatible with Synology's Surveillance Station software, which provides a comprehensive surveillance management system. It allows users to monitor and manage multiple IP cameras, schedule recordings, and perform advanced video analytics.
    5. Mobile access and notifications: The NAS supports mobile apps for iOS and Android devices, enabling users to access live surveillance feeds and receive notifications on their smartphones or tablets.
    6. Flexible storage management: The ioSafe 213 offers various storage management features, such as flexible volume creation, disk quotas, and support for third-party backup solutions, ensuring efficient storage utilization and backup options.
    7. Integration with other security systems: It can integrate with other security systems and devices, such as access control systems, alarm systems, and motion sensors, providing a comprehensive security solution.
    8. Easy setup and management: The NAS has an intuitive web-based interface, making it easy to set up and manage the surveillance system. It also supports automatic firmware updates, ensuring the system is up-to-date with the latest features and security patches.

    Overall, the rugged design, high storage capacity, advanced data protection, surveillance management software, and integration capabilities make the NAS Synology ioSafe 213 a suitable choice for a surveillance system.

  • How does the NAS Synology ioSafe 213 ensure data security and protection for surveillance footage?

    The NAS Synology ioSafe 213 ensures data security and protection for surveillance footage through several features:

    1. Robust Hardware: The ioSafe 213 is built with a rugged and fireproof design, providing physical protection against disasters like fires, floods, and other potential hazards. It can withstand extreme temperatures, water submersion, and physical impact, ensuring the safety of the hard drives and the data stored within.
    2. RAID Protection: The device supports RAID configurations, such as RAID 1 or RAID 5, which provide data redundancy. In case of a hard drive failure, data remains accessible and can be rebuilt onto a new drive without any loss. This redundancy helps protect against data loss and ensures continuous access to surveillance footage.
    3. Encryption: The ioSafe 213 supports AES 256-bit encryption, which allows users to encrypt their surveillance footage and other data stored on the device. This ensures that even if the device is stolen or accessed by unauthorized individuals, the data remains secure and inaccessible without the encryption key.
    4. User Access Control: The NAS offers comprehensive user access control mechanisms, allowing administrators to set permissions and access levels for different users or groups. This ensures that only authorized individuals can access and manage the surveillance footage, reducing the risk of unauthorized access or tampering.
    5. Data Backup and Replication: The ioSafe 213 supports various backup and replication options, allowing users to create multiple copies of their surveillance footage. This can include scheduled backups to external devices, cloud storage, or remote NAS devices. By having multiple copies of the data, it provides an extra layer of protection against data loss due to hardware failure or disasters.
    6. Surveillance Station: Synology's Surveillance Station software is integrated with the ioSafe 213, providing a comprehensive surveillance management solution. It offers features like live view, recording, and playback, as well as advanced security settings like motion detection, event notifications, and camera access control. This software ensures the security and management of surveillance footage within the NAS.

    By combining these features, the NAS Synology ioSafe 213 ensures data security and protection for surveillance footage, safeguarding it against physical damage, unauthorized access, data loss, and other potential risks.

  • Can the NAS Synology ioSafe 213 be easily integrated with existing surveillance cameras and software?

    Yes, the NAS Synology ioSafe 213 can be easily integrated with existing surveillance cameras and software. It is compatible with a wide range of IP cameras from various manufacturers. Synology offers its own Surveillance Station software, which provides a user-friendly interface for managing and recording footage from multiple cameras. Additionally, the NAS supports popular third-party surveillance software such as Milestone XProtect, Genetec, and more. The Synology ioSafe 213 is designed to work seamlessly with surveillance systems, making it a suitable choice for integrating with existing cameras and software.