Features of Data Recovery from NAS QNAP TVS-471U-RP for Home Enthusiasts

Has your NAS QNAP TVS-471U-RP suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Features of Data Recovery from NAS QNAP TVS-471U-RP for Home Enthusiasts

QNAP TVS-471U-RP NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an TVS-471U-RP. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Features of Data Recovery from NAS QNAP TVS-471U-RP for Home Enthusiasts

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like QNAP often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

How can quality of service (QoS) settings impact data transfer reliability on NAS QNAP TVS-471U-RP devices?

Quality of Service (QoS) settings can have a significant impact on data transfer reliability on NAS QNAP TVS-471U-RP devices. QoS allows you to prioritize certain types of network traffic over others, ensuring that critical or time-sensitive data receives the necessary bandwidth and resources.

Here are a few ways QoS settings can impact data transfer reliability:

  1. Bandwidth allocation: QoS settings allow you to allocate a specific amount of bandwidth to different applications or services. By prioritizing data transfer protocols or applications, you can ensure that they receive a sufficient amount of bandwidth, preventing congestion and improving reliability.
  2. Traffic prioritization: QoS settings enable you to prioritize certain types of traffic over others. For example, you can prioritize data transfers over web browsing or streaming services. By giving data transfers higher priority, you ensure that they are less likely to be affected by other network activities, improving reliability.
  3. Packet prioritization: QoS settings also allow you to prioritize individual packets based on their importance. For example, you can prioritize packets related to file transfers or backups over less critical packets. This prioritization ensures that crucial data packets are delivered promptly, reducing the chances of data loss or transfer interruptions.
  4. Traffic shaping: QoS settings can shape or limit the bandwidth usage of specific applications or services. By setting maximum bandwidth limits for certain applications, you can prevent them from monopolizing the available bandwidth, ensuring fair distribution and improving reliability for other data transfers.
  5. Latency management: QoS settings can help manage network latency by prioritizing real-time traffic like VoIP or video conferencing. By minimizing latency, you improve the responsiveness and reliability of data transfers, particularly for time-sensitive applications.

Overall, proper QoS settings on QNAP TVS-471U-RP devices can optimize network resources, prevent congestion, and prioritize critical data transfers, resulting in improved reliability and performance.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS TVS-471U-RP can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with QNAP TVS-471U-RP. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

TVS-471U-RP has 4 HDD slots, and it supports the following array types:

  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The QNAP TVS-471U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TVS-471U-RP, feel free to leave a comment!
  • Walter Travis
    Walter Travis 17.09.2023 22:41 #
    Can data recovery from a NAS QNAP TVS-471U-RP device be performed if there are issues with the network router or switch?
    • Hetman Software
      Hetman Software 17.09.2023 23:59 #

      Yes, data recovery from a QNAP TVS-471U-RP device can still be performed even if there are issues with the network router or switch. The NAS device itself stores the data on its internal hard drives, so as long as the drives are functioning properly, the data can be recovered.

      In such cases, you can directly connect a computer or another device to the NAS using an Ethernet cable, bypassing the router or switch. This will allow you to access the data on the NAS and perform the necessary data recovery procedures.

      However, if the issues with the network router or switch are causing the NAS device to malfunction or if the drives themselves are damaged, it may be necessary to resolve those issues or seek professional assistance for data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to connect the QNAP TVS-471U-RP NAS to a router?

    To connect the QNAP TVS-471U-RP NAS to a router, you need to follow these steps:

    1. Place the NAS near the router: Ensure that the NAS is within the range of your router's Wi-Fi signal or close enough to connect via an Ethernet cable.
    2. Power on the NAS: Connect the power adapter to the NAS and plug it into a power outlet. Turn on the NAS by pressing the power button.
    3. Connect the NAS to the router: There are two ways to connect the NAS to the router:

    a. Wired connection (Ethernet): Use an Ethernet cable to connect one end to the LAN port on the back of the NAS and the other end to an available LAN port on the router. This provides a more stable and faster connection.

    b. Wireless connection (Wi-Fi): If your NAS supports Wi-Fi, you can connect it to the router wirelessly. Go to the NAS settings and enable Wi-Fi. Then, follow the on-screen instructions to connect the NAS to your router's Wi-Fi network.

    1. Configure network settings: Once the NAS is physically connected to the router, you need to configure the network settings. To do this, you can use the QNAP Finder utility (available for download from the QNAP website) or access the NAS's web-based interface.

    a. Using QNAP Finder: Install the QNAP Finder utility on your computer. Launch the utility, and it should detect your NAS on the network. Select the NAS and click "Configure." Follow the on-screen instructions to set up the network settings.

    b. Web-based interface: Open a web browser on your computer and enter the IP address of the NAS (you can find it using the QNAP Finder utility or check your router's connected devices list). Log in to the NAS's web interface using the default credentials (usually admin/admin). Go to the network settings section and configure the IP address, subnet mask, gateway, and DNS settings according to your network configuration.

    1. Test the connection: Once the network settings are configured, you can test the connection by accessing the NAS's web interface or using the QNAP Finder utility. If everything is set up correctly, you should be able to access the NAS and start using its features.

    Note: It's recommended to consult the QNAP user manual or visit the QNAP support website for detailed instructions specific to your model and firmware version.

  • Are there any specific network settings or configurations required for a successful connection between the QNAP TVS-471U-RP and the router?

    To establish a successful connection between the QNAP TVS-471U-RP and the router, there are a few network settings and configurations that need to be considered:

    1. IP Address: Ensure that both the QNAP TVS-471U-RP and the router have unique IP addresses within the same subnet. This can be configured either manually or through DHCP.
    2. Subnet Mask: The subnet mask should be the same for both the QNAP TVS-471U-RP and the router. A common subnet mask is 255.255.255.0.
    3. Default Gateway: Set the default gateway on the QNAP TVS-471U-RP to the IP address of the router. This allows the NAS to communicate with devices outside of its subnet.
    4. DNS Server: Configure the DNS server settings on the QNAP TVS-471U-RP to ensure proper name resolution. This can be set to the IP address of the router or any other preferred DNS server.
    5. Port Forwarding: If you intend to access the QNAP NAS remotely, you may need to set up port forwarding on the router to allow incoming connections to the NAS. The specific ports required depend on the services you want to access remotely (e.g., HTTP, FTP, SSH).
    6. Firewall: Check the firewall settings on both the QNAP TVS-471U-RP and the router to ensure that necessary ports are open and not blocked.
    7. Network Cables: Ensure that the network cables connecting the QNAP TVS-471U-RP and the router are properly plugged in and functioning correctly.

    It is recommended to consult the user manual or documentation provided by QNAP for detailed instructions on configuring network settings specific to the TVS-471U-RP model.

  • Can you provide troubleshooting tips or common issues faced when connecting the QNAP TVS-471U-RP NAS to a router?

    When connecting a QNAP TVS-471U-RP NAS to a router, some common issues that users may face include:

    1. Network Configuration: Ensure that the NAS and the router are on the same network subnet. Check the IP address settings on both devices and make sure they are properly configured.
    2. Network Cable: Verify that the network cable used to connect the NAS to the router is working correctly. Try using a different cable or testing the cable with another device to rule out any cable issues.
    3. DHCP Settings: If the NAS is set to obtain an IP address automatically (using DHCP), make sure that the router's DHCP server is enabled and has available IP addresses to assign.
    4. Firewall Settings: Check the firewall settings on both the NAS and the router. Make sure that the necessary ports for NAS communication (such as TCP ports 80, 443, 8080, and 8081) are open and not blocked.
    5. Router Configuration: Ensure that the router's settings do not block or restrict access to the NAS. Check if any access control lists (ACLs) or security settings are preventing the NAS from connecting to the network.
    6. Firmware Updates: Make sure that the NAS firmware is up to date. Check the QNAP website for any available firmware updates and apply them if necessary. Sometimes, firmware updates can fix compatibility issues with routers.
    7. Network Speed: If the NAS is not performing as expected, check the network speed settings on the router and the NAS. Ensure that both devices are set to the highest available network speed (such as Gigabit Ethernet) for optimal performance.
    8. Power Cycle: Try power cycling both the NAS and the router. Turn off both devices, unplug their power cables, wait for a few minutes, and then plug them back in. This can help refresh the network connection and resolve temporary issues.

    If none of these troubleshooting tips resolve the issue, it may be helpful to consult the QNAP support website or contact their technical support for further assistance.