
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS QNAP TVS-471U-RP
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like QNAP often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
How can quality of service (QoS) settings impact data transfer reliability on NAS QNAP TVS-471U-RP devices?
Quality of Service (QoS) settings can have a significant impact on data transfer reliability on NAS QNAP TVS-471U-RP devices. QoS allows you to prioritize certain types of network traffic over others, ensuring that critical or time-sensitive data receives the necessary bandwidth and resources.
Here are a few ways QoS settings can impact data transfer reliability:
- Bandwidth allocation: QoS settings allow you to allocate a specific amount of bandwidth to different applications or services. By prioritizing data transfer protocols or applications, you can ensure that they receive a sufficient amount of bandwidth, preventing congestion and improving reliability.
- Traffic prioritization: QoS settings enable you to prioritize certain types of traffic over others. For example, you can prioritize data transfers over web browsing or streaming services. By giving data transfers higher priority, you ensure that they are less likely to be affected by other network activities, improving reliability.
- Packet prioritization: QoS settings also allow you to prioritize individual packets based on their importance. For example, you can prioritize packets related to file transfers or backups over less critical packets. This prioritization ensures that crucial data packets are delivered promptly, reducing the chances of data loss or transfer interruptions.
- Traffic shaping: QoS settings can shape or limit the bandwidth usage of specific applications or services. By setting maximum bandwidth limits for certain applications, you can prevent them from monopolizing the available bandwidth, ensuring fair distribution and improving reliability for other data transfers.
- Latency management: QoS settings can help manage network latency by prioritizing real-time traffic like VoIP or video conferencing. By minimizing latency, you improve the responsiveness and reliability of data transfers, particularly for time-sensitive applications.
Overall, proper QoS settings on QNAP TVS-471U-RP devices can optimize network resources, prevent congestion, and prioritize critical data transfers, resulting in improved reliability and performance.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS TVS-471U-RP can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with QNAP TVS-471U-RP. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a QNAP
TVS-471U-RP has 4 HDD slots, and it supports the following array types:
- RAID 6;
- RAID 5;
- RAID 10;
- RAID 0;
- RAID 1;
- JBOD;
NAS supports:
- ZFS;
- EXT4;
- EXT3;
- exFAT;
- FAT32 (External Disk Only);
- NTFS (External Disk Only);
- HFS+ (External Disk Read Only);
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The QNAP TVS-471U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


Yes, data recovery from a QNAP TVS-471U-RP device can still be performed even if there are issues with the network router or switch. The NAS device itself stores the data on its internal hard drives, so as long as the drives are functioning properly, the data can be recovered.
In such cases, you can directly connect a computer or another device to the NAS using an Ethernet cable, bypassing the router or switch. This will allow you to access the data on the NAS and perform the necessary data recovery procedures.
However, if the issues with the network router or switch are causing the NAS device to malfunction or if the drives themselves are damaged, it may be necessary to resolve those issues or seek professional assistance for data recovery.